Lead, Global Retail Marketing, Signature Experience

Nike Inc; Beaverton (OR); On-site; USD 80,000 - 100,000; Part time

Job summary

A leading global sports brand is seeking a Retail Signature Services and Experiences Lead to develop innovative in-store services and elevate customer loyalty. The ideal candidate will have 6+ years in retail marketing, a Bachelor's degree, and strong communication and analytical skills. This role collaborates closely with various teams to implement and test new concepts that enhance customer experiences and drive sales growth. The successful candidate will play a crucial role in shaping how the brand connects with customers in the retail landscape.

Qualifications

• 6+ years of experience in retail marketing or related field.
• Proven ability to develop and test new concepts.
• Strong communication and project management skills.

Responsibilities

• Develop and test new concepts for in-store services and experiences.
• Design and execute in-market tests, analyzing results.
• Collaborate with stakeholders for seamless execution.

Skills

Retail marketing experience

Excellent communication skills

Project management skills

Analytical skills

Education

Bachelor's degree in Marketing or Business

Job description

Title: Lead, Global Retail Marketing, Signature Experience

Location: Beaverton, OR

Duration: 8 month contract

NIKE, Inc. does more than outfit the world's best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.

WHO YOU’LL WORK WITH

You'll join our Global Signature Services and Experiences team, a group of innovators dedicated to delivering elevated retail experiences that drive engagement and loyalty with the Nike brand. As a key team member, you'll partner with a large cross-functional group, including Retail Operations, Creative, Brand, Digital, Product, and Geo teams, to develop strategies enabling retail teams to activate best-in-class customer services and experiences.

With a focus on priority campaigns, product launches, and sports moments, you'll collaborate with stakeholders to ensure seamless execution and elevated brand expression across the retail landscape. By equipping teams with the tools and expertise needed to deliver exceptional retail experiences, you'll help elevate how the Nike brand shows up in the marketplace and foster deeper connections with customers.

WHO WE ARE LOOKING FOR

We're looking for a consumer-obsessed innovator with a proven track record of crafting and launching retail experiences and services that delight customers and elevate brands to new heights. If you're passionate about pushing boundaries and driving business results through creative and data-driven approaches, we want to hear from you.

Requirements:

• 6+ years of experience in retail marketing, experience marketing, or a related field
• Bachelor's degree in Marketing, Business, or a related field
• Proven ability to develop and test new concepts that drive business results and exceed customer expectations
• Excellent communication, project management, and analytical skills.

WHAT YOU’LL WORK ON

As our Retail Signature Services and Experiences Lead, you will be responsible for developing and testing new concepts for in-store services and experiences that drive customer loyalty and sales growth. You will work closely with cross-functional teams to ensure seamless execution of in-market tests and scaled services and experiences.

• Identify and develop new concepts for in-store services and experiences that align with Nike’s overall retail marketing goals and objectives
• Design and execute in-market tests, such as A/B testing or customer surveys, for new concepts, analyzing results and providing recommendations for future development
• Establish a clear path for scaling services and experiences, including developing business cases, operational plans, and financial projections
• Collaborate with key stakeholders, including Retail Operations, Creative, Brand, Digital, Product and Nike Geo teams, and external vendors, to ensure seamless execution of in-market tests and scaled services and experiences
• Conduct customer research and analysis to inform concept development and in-market testing, ensuring that services and experiences meet the needs and desires of Nike’s customers
• Stay up-to-date on industry trends, emerging technologies, and innovative retail experiences, applying this knowledge to improve and evolve Nike’s in-store services and experiences
• Collaborate with cross-functional teams, including Retail, Visual Merchandising, and Digital, to ensure seamless execution of in-market tests and scaled services and experiences