Lead Generator / Customer Service Representative - Brand Ambassador

Carroll Water; Gaithersburg (MD); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Base pay + bonus

Flexible scheduling

Paid training

Growth opportunities

Family-owned company

Job summary

Carroll Water seeks a Part-Time Lead Generator / Customer Service representative to engage customers at retail locations and events. You will educate families about our water systems, collect leads for the sales team, and provide excellent service.

Base pay is $20/hour with commission/bonus opportunities. The role requires weekend availability and up to 30 hours per week, with training and growth in a family-owned, customer-focused environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Independent worker who can manage own schedule.
• Weekend availability required, some evenings may be needed.
• Experience in customer service, retail, or sales is a plus but not required.

Responsibilities

• Represent Carroll Water at retail store locations, events, and promotional activities.
• Engage shoppers and spark interest in our water systems.
• Educate customers on benefits of our systems and gather leads.

Skills

Communication skills

Interpersonal skills

Independent worker

Time management

Weekend availability

Sales experience

Job description

Part-Time Lead Generator / Customer Service

$20/hour + Commission & Bonus Opportunities
Job Type: Part-Time (up to 30 hours/week)
Schedule: Includes weekends and occasional evenings

Are you outgoing, friendly, and looking for a flexible part-time position?
If you enjoy engaging with people and want to help families learn about cleaner, healthier water, this is the perfect opportunity for you!

Carroll Water is looking for enthusiastic Lead Generation / Customer Service Representatives to represent our brand in big box retail locations. You’ll be the first point of contact with potential customers, sparking interest in our whole home water systems and gathering leads for our sales team.

What You’ll Do:

• Represent Carroll Water at retail store locations, events, and promotional activities
• Approach and engage shoppers in friendly conversation
• Educate customers on the benefits of our water systems in a clear, approachable way
• Collect and qualify leads for our sales team to follow up
• Provide an excellent customer experience while answering general questions
• Share customer feedback with the marketing team to help us improve outreach efforts
• Have the ability to stand up to 8 hours
• Lift up to 50 lbs.
• Able to set up and breakdown demo display when needed.

What We’re Looking For:

• Strong communication and interpersonal skills
• Outgoing personality with a natural ability to connect with people
• Ability to work independently and manage your own schedule
• Comfortable starting conversations and generating interest in our services
• Availability on weekends (some evenings may be required)
• Previous customer service, retail, or sales experience a plus—but not required
• Able to stand up to 8 hours and lift 50lbs

Why Carroll Water?

• $20/hr base pay plus bonus
• Flexible scheduling with part-time weekend hours
• Fun, dynamic, people-centered work environment
• Paid training and ongoing support
• Opportunities for growth and advancement in a growing, family-owned company

Background Check

Offers of employment may be contingent upon completion of a background check, in accordance with applicable laws.

Equal Opportunity Employer

Carroll Water is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Pennsylvania, Maryland, and Virginia laws.