LEAD GENERAL UTILITY (FULL TIME)

Chartwells Higher Education Dining Services; Bellingham (WA); On-site; USD 45,000 - 55,286; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Auto and Home Program

Medical

Dental

Vision

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts

Job summary

Chartwells Higher Education Dining Services is hiring for a Full Time Lead General Utility position at Western Washington University, Admin location in Bellingham, WA. The role supports shift supervisors and department directors in daily operations, ensuring schedules are managed and quality service is delivered to customers, patients, and families.

The successful candidate will have prior lead utility experience and be able to cover schedules as needed, with variations in hours.

Qualifications

• Prior lead utility experience preferred.

Responsibilities

• Assist shift supervisors and department directors in day-to-day operations.
• Ensure schedules are assigned and completed daily.
• Provide quality customer service and engage with customers, patients and families.
• Relieve shift supervisor in their absence and cover schedules as needed.
• Monitor equipment and report issues or shortages.
• Conduct quality assurance surveys and maintain set standards.
• Interact with customers and patients professionally and respectfully.
• Perform other duties as assigned by supervisor or director.

Skills

Lead utility experience

Customer service

Job description

Location: Western Washington University - Admin

• We are hiring immediately for a Full Time LEAD GENERAL UTILITY position.
• Address: 563 High Street, Bellingham, WA 98225 Note: online applications accepted only.
• Schedule: Full-time schedule; open availability preferred. Hours and days may vary; more details upon interview.
• Requirement: Prior lead utility experience preferred
• Pay Range: $21.63 per hour to $26.58 per hour.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Job Summary

Assist shift supervisors and department directors in the day to day function of the department. Maintain high level of quality in all aspects of the department duties, by training, supporting supervising and interacting with department team members. Ensure that all schedules are assigned and completed daily. Set a positive example for department through professional interactions with team members, customers, patient and families. Perform other duties as assigned by supervisor or director. Actively participate in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Contribute to the team efforts and showing good customer interactions, and professionalism for customers, fellow employees, and all others with whom there is contact with.

Essential Duties and Responsibilities

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.
• Performs other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.