Lead General Cleaner- Commercial Services - Phoenix, AZ

LE002 MasterCorp Commercial Services, LLC; Phoenix (AZ); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive Pay

Piece Rate Pay

401(k) Matching

Paid Vacation and Sick Time

Medical, Dental and Vision Benefits

Life Insurance & Short-Term Disability

Tuition Reimbursement

Job summary

MasterCorp, Inc. is seeking a Lead to organize and guide the team in completing tasks with quality and timeliness. The Lead will act as a primary contact for supervisors to convey work requests and provide feedback on team performance.

This role emphasizes communication, delegation, and hands-on collaboration in a fast-paced operations environment. Qualifications include at least 2 years related experience, strong communication and organizational skills, and the ability to motivate others.

Qualifications

• Minimum of two (2) years of work experience directly related to the team.
• Experience in organizing and guiding teams preferred.
• Excellent communication skills
• Strong organization skills to give the team direction
• Proven ability to motivate others to achieve desired results

Responsibilities

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operations of team.
• Monitor team performance and report on established metrics.
• Motivate team members.
• Train new team members in proper procedures and policies.
• Perform tasks as a member of the team.

Skills

Team leadership

Communication

Organization

Motivation

Training

Job description

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. Start your hospitality career with MasterCorp, the leader in housekeeping and hospitality services!

Shift: Thursday - Tuesday (6 days a week) 11:00pm - 5:00am

Position Overview

A Lead's primary purpose is to organize and guide the team in completing tasks in a timely and effective manner with quality. The Lead will also act as a contact for supervisors and managers to convey work requests to the team and will provide back to supervisors and managers feedback regarding team members' performance.

Essential Functions

• Create an inspiring team environment with an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day-to-day operations of team.
• Monitor team performance and report on established metrics.
• Motivate team members.
• Train new team members in proper procedures and policies.
• Perform tasks as a member of the team.

Experience and Education Requirements

• Minimum of two (2) years of work experience directly related to the team.
• Experience in organizing and guiding teams preferred.
• Excellent communication skills
• Strong organization skills to give the team direction
• Proven ability to motivate others to achieve desired results

Travel - Rarely, on average of 5% on a quarterly basis.

Environment - This position works in an operations environment with odors and/or dust and cleaning and/or laundry chemicals.

Physical Requirements

This position frequently requires standing, walking, pushing, pulling, moving, lifting (up to 25 lbs), bending, reaching, occasional ascending/descending, and repetitive motions. Employee must be able to perform the essential functions of the position satisfactorily, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job.

Equal Opportunity Employer Statement

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

In addition to federal law requirements, MasterCorp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Company Perks

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay - designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

About Us

With over 40 years of experience, MasterCorp is a leader in hospitality services, renowned for our expertise, quality, and commitment to excellence. We provide a comprehensive range of services, including Housekeeping; Commercial Facility Maintenance and Janitorial; Floor Care; Engineering; and Commercial Laundry, supporting clients across diverse industries with dependable, fully customizable solutions. At MasterCorp, our People Proud culture is guided by our Core Values of Integrity, Respect, Dependability, Pride, and Quality. Our Associates are more than a team—they're family. We believe in recognizing each individual’s contributions and fostering a welcoming environment where teamwork thrives, and growth is encouraged. Whether on the frontlines or behind the scenes, their efforts are essential to our success.

Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.