Lead Funeral Director

Foundation Partners Group; West Columbia (SC); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Meaningful Work

Competitive pay

Benefits package

Career growth

Job summary

Foundation Partners Group in Lexington, South Carolina, seeks a Lead Funeral Director to guide funeral operations at SC Columbia Care Center. You will lead the team, coordinate services, and act as a community ambassador, ensuring high-quality, personalized arrangements for families.

The role requires licensure, mortuary schooling, and 7+ years of director-level experience, with strong MS Office skills and a dedication to compassionate service. A comprehensive benefits package is offered.

Qualifications

• High school diploma or the equivalent.
• Completed mortuary school and license to practice as a funeral director/embalmer.
• Minimum seven years of experience as a funeral director.

Responsibilities

• Lead funeral operational staff and provide professional services to client families.
• Present service and merchandise options to families consistently.
• Oversee onboarding, training, and performance of team members.

Skills

MS Office

Client communication

Team leadership

Education

High school diploma

Mortuary school completed

Licensed funeral director/embalmer

Tools

Microsoft Office

Job description

Lexington, South Carolina, United States

Position Type

Full-time

Location(s)

SC Columbia Care Center

Who We Are

Every life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.

Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.

What You Will Do

The Lead Funeral Director's primary responsibility includes leading funeral operational staff, providing professional funeral services to client families, and acting as a company ambassador to the community.

Overview & Responsibilities:

• Ensures every client family is presented with all service and merchandise options -- Every family, every option, every time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups, organizations, and other community relationships as assigned by your supervisor
• Carries out other projects and duties as assigned (i.e., car washing, building and equipment repair, pre-need arrangement planning
• Oversees all Team Members participating in services, ensuring that each team member understands their role and professionally represents the locations
• Communications to appropriate to Team Members' area of successful performance and performance needing improvement to meet business expectations
• Leads and oversees all onboarding and training of new hires
• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
• Leads inital transfer of decedents, embalms, dresses, cosmetizes, caskets, and prepares deceased on a needed basis (per appropriate licensing) to the instructions obtained from the family
• Meets with client families to listen, educate and arrange personalized funeral services and ensure their experiences with the business are of the highest quality
• Utilizes systems and technology (i.e., Matthews and Aurora Advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation)
• Completes tasks and details resulting from the arrangement conference
• Ensures proper paperwork, including permits and certificates, is completed timely and in accordance with relevant laws and regulations
• Conducts and attends funeral services regularly
• Leads all post-service follow-ups as needed

Requirements & Qualifications:

• High school diploma or the equivalent
• Valid state-issued funeral director/embalmer license (as per state licensing requirements)
• Completed mortuary school
• Minimum of seven years of experience as a funeral director
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Valid state-issued driver's license with a clear driving record

What We Offer

• Meaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.
• Competitive Pay and Benefits:
  o Medical, dental, prescription, and vision insurance
  o Vacation, sick, and holiday pay
  o Wellness Rewards
  o 401k with company match
  o Company-paid life insurance, long-term disability, and short-term disability
• Career Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.
• Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.

Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.

Foundation Partners Group is an equal opportunity employer. We are committed to fair employment practices and to fostering a workplace where every team member feels valued, supported, and treated with dignity and respect. Employment decisions are made in accordance with applicable federal, state, and local laws.