Lead Fulfillment Technician

Guardian Pharmacy, LLC; United States; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k) match

Health benefits

Vision insurance

Dental insurance

Life insurance

Disability insurance

Paid holidays

Vacation benefits

EAP

Job summary

Guardian Pharmacy, LLC in Arlington, Texas is seeking a Fulfillment Pharmacy Technician II to join our team. You will schedule staff, ensure accuracy, and support daily operational workflow to meet business needs.

This role requires LTC pharmacy experience, pharmacy software proficiency, and the ability to work in a fast-paced, team-oriented environment with strict deadlines.

Guardian offers a comprehensive benefits package and a track record of growth in a diverse, inclusive workplace.

Qualifications

• 1+ years of LTC pharmacy experience, including fulfillment technician roles.
• Pharmacy software experience required.
• Ability to extract reports from pharmacy systems.
• Proficient with department computer applications.
• Ability to work independently and meet deadlines.
• Strong problem-solving and accuracy mindset.
• Team-oriented with the ability to handle multiple tasks.

Responsibilities

• Fulfillment Technician II duties at above-standard performance levels.
• Schedule Fulfillment Technician staff to ensure adequate coverage.
• Collaborate with Fulfillment Supervisor/Manager to improve workflows.
• Ensure medications are complete and accurate for courier delivery.
• Prioritize and assign workflow to technicians.
• Monitor productivity and accuracy; train staff as needed.
• Serve as subject matter expert in fulfillment workflows.
• Provide input on performance evaluations with the Director of Operations.
• Communicate inventory needs and maintain stock levels.
• Maintain clean, orderly workstation and comply with regulations.

Skills

LTC experience

Pharmacy software

Reports extraction

Independent worker

Deadline driven

Attention to detail

Team oriented

Problem solving

Quality minded

Education

High School Diploma

Pharmacy tech license

PTCB certification

Job description

Arlington, Texas, United States of America

Extraordinary Care. Extraordinary Careers.

With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Guardian Pharmacy of Dallas Fort-Worth, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Arlington, Texas.

Why Guardian Pharmacy of Dallas Fort-Worth? We’re reimagining medication management and transforming care.

Who We Are and What We’re About

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment.

If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Trains, leads and serves as a resource to other fulfillment technicians.

Supports pharmacy management by assisting in daily operational workflow and scheduling to ensure adequate staffing and resources are available to meet business needs.

SCHEDULE

Monday - Friday 9:00am - 6:00pm

Attributes

• Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
• Strategy and Planning – ability to think ahead, plan and manage time efficiently
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
• Team Oriented – ability to work effectively and collaboratively with all team members

Essential Job Functions

Consistently perform all activities and duties of Fulfillment Pharmacy Technician II at above standard performance levels.

Schedule Fulfillment Technician staff to ensure adequate coverage for workflow while minimizing overtime time as appropriate.

Work with Fulfillment Supervisor/Manager to evaluate workflow processes and help implement changes as necessary to meet deadlines.

Ensure all medications are complete and accurate prior to scheduled departures with sufficient time for the medications to be prepared for courier delivery.

Prioritize and assign workflow to each Fulfillment Technician.

Monitor both productivity and accuracy.

Participate in training the Fulfillment staff to ensure Fulfillment technicians are fully trained on assigned workflow area and processes within established time period.

Serve as subject matter expert and departmental resource in the majority of fulfillment workflows.

In coordination with Director of Operations, provide input on performance evaluations.

Communicate inventory needs to ensure adequate supply of medication available to complete all orders.

Assist in maintaining inventory at appropriate levels, including removing expired or unused meds, marking used bottles, assisting in physical inventory, and keeping inventory neat and arranged in-order.

Consistently exceed pharmacy's established accuracy and productivity levels.

Lead by example in all areas of role and supporting the non-negotiable attributes; attitude, dependability, commitment, productivity, efficiency, and upholding policies, and procedures.

Work collaboratively with other supervisors/functional areas to keep work flowing smoothly and efficiently.

Maintain clean and orderly workstation.

Put medications away and replenish all stock supplies needed.

Comply with local, state, and federal laws, regulations, and policies pertaining to the dispensing of prescription medications.

Other essential functions and duties may be assigned as needed.

Education and Certifications

• High School Diploma or GED (per state requirements)
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB)

Skills and Qualifications

• 1+ years of LTC pharmacy experience including 1 year as Fulfillment Technician II or III.
• Pharmacy software experience required.
• Ability to extract reports.
• Proficient in computer applications related to department operations and job function.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors, inquire about inaccuracies and resolve as appropriate.

Work Environment

• Ability to work flexible hours

What We Offer

Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.”

• Compensation & Financial Competitive pay
• 401(k) with company match
• Family, Health & Insurance Benefits (Full-Time employees working 30+ hours/week only)
• Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts
• Company-paid Basic Life and Accidental Death & Dismemberment
• Company-paid Long-Term Disability and optional Short-Term Disability
• Voluntary Employee and Dependent Life, Accident and Critical Illness
• Dependent Care Flexible Spending Accounts
• Wellbeing Employee Assistance Program (EAP)
• Guardian Angels (Employee assistance fund)
• Time Off Paid holidays and sick days
• Generous vacation benefits based on years of service

The Guardian Difference

Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like.

Guardian Pharmacy Services is one of the largest and most innovative long-term care pharmacy companies in the U.S. Our nationwide network of locally operated pharmacies delivers customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, Guardian is redefining how pharmacy care is delivered.

For more information, please visit www.guardianpharmacy.com

Guardian Pharmacy Services is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Guardian Pharmacy takes reasonable steps to protect personal information of applicants. As part of the interview and hiring process, Guardian will never ask for financial, banking, or other personal identity information via phone, email, or chat nor would we ask that you purchase equipment or gift cards as part of the hiring process. All steps in the hiring process, including interviews, will be conducted by a Guardian employee or an approved vendor. Although we may use Zoom, Microsoft Teams, other similar communication platforms, we do not conduct interviews solely via the chat function in those platforms.