Lead Front Office Assistant - NHDC

Northside Hospital; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northside Hospital in Georgia is seeking a capable front office administrator to lead the daily operations of the front desk. You will coordinate administrative, secretarial and clerical tasks to support patient care and practice staff.

Ideal candidates have a high school diploma or equivalent, with 2 years of medical office experience and strong organizational, communication and customer service skills. This role demands accuracy and the ability to multitask in a fast-paced environment.

Qualifications

• High school diploma or GED or 6 months of clerical/secretarial/customer service experience.
• Two years of experience in a medical office setting.

Responsibilities

• Lead daily front office activities and supervise staff.
• Perform administrative, secretarial and clerical duties supporting patient care.

Skills

Customer service

Organizational skills

Time management

Verbal communication

Written communication

Basic math

Education

High school diploma or GED

Post-secondary education

Job description

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Leads the daily activities of the front office staff. Performs a variety of administrative, secretarial and clerical duties which directly support patient care and practice personnel in the overall operation of the practice. Assignments are characterized by a high degree of knowledge and application of hospital and practice policies, procedures and operations. Incumbent is expected to interpret and execute the duties and responsibilities of the job with only limited supervision and direction. Position is characterized by the ability to prioritize and organize multiple assignments.

REQUIRED

1. High school diploma,equivalent education (GED) or Six (6) months of clerical, secretarial or customer service experience or completion of post‑secondary education
2. Two (2) years of experience in a medical office setting.

PREFERRED

1. Knowledge of principles and processes for providing customer service.
2. Good organizational skills and demonstrated ability to work in a fast‑paced environment
3. Ability to manage time of self and others.
4. Good Verbal and written communication skills
5. Basic math skills