Lead Front Office Assistant - NHDC

Northside-Hospital-Inc.; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northside Hospital is seeking a front desk administrator to lead the daily activities of the front office staff and support patient care within a busy medical practice.

The role requires a high school diploma or GED (or six months of clerical/customer service experience) and at least two years in a medical office setting. Strong organizational, verbal and written communication skills are preferred.

Qualifications

• REQUIRED: High school diploma, GED, or 6 months clerical/customer service experience.
• Two years of experience in a medical office setting.
• PREFERRED: Knowledge of customer service principles.
• PREFERRED: Good organizational skills and ability to work in a fast-paced environment.
• PREFERRED: Ability to manage time and communicate well (verbal/written).
• PREFERRED: Basic math skills.

Responsibilities

• Leads the daily activities of the front office staff and supports patient care and practice personnel.
• Performs administrative, secretarial, and clerical duties per hospital policies and operations.
• Prioritizes and organizes multiple assignments with minimal supervision.

Skills

Customer service

Organization

Communication

Education

High school diploma/GED

Job description

Overview

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.

Responsibilities

Leads the daily activities of the front office staff. Performs a variety of administrative, secretarial and clerical duties which directly support patient care and practice personnel in the overall operation of the practice. Assignments are characterized by a high degree of knowledge and application of hospital and practice policies, procedures and operations. Incumbent is expected to interpret and execute the duties and responsibilities of the job with only limited supervision and direction. Position is characterized by the ability to prioritize and organize multiple assignments.

Qualifications

REQUIRED

• High school diploma,equivalent education (GED) or Six (6) months of clerical, secretarial or customer service experience or completion of post-secondary education
• Two (2) years of experience in a medical office setting.

PREFERRED

• Knowledge of principles and processes for providing customer service.
• Good organizational skills and demonstrated ability to work in a fast-paced environment
• Ability to manage time of self and others.
• Good Verbal and written communication skills
• Basic math skills

Work Hours:

8:30-5:30

Weekend Requirements:

No

On-Call Requirements:

No