Lead Front Desk Receptionist

Bridges by EPOCH at Nashua; Nashua (NH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401(K) Auto Enrollment after 30 days

Life Insurance

Critical Illness and Accident

Pet Insurance Discount

Training and Growth Opportunities

Tuition/Certification Reimbursement $0

Free Parking

Refer a Friend Bonus

Job summary

Bridges by EPOCH at Nashua, a memory care assisted living community, is hiring a Lead Front Desk Concierge/Receptionist. This full-time role runs 8am-4pm Monday through Thursday with one Saturday per month and involves greeting visitors, answering phones, and handling administrative tasks to support a warm, professional front desk.

You will collaborate with families and department managers, provide excellent customer service, and contribute to a caring environment for residents.

Qualifications

• Candidates must be pleasant, able to work with others and some office experience helpful.
• Outgoing and personable, good communicator, courteous and have excellent customer service skills.
• Computer and phone experience required.
• Some experience in a Senior Living or Assisted Living community is helpful.

Responsibilities

• The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
• The front desk concierge works with families and liaisons between department managers.

Skills

Customer service

Phone experience

Communication

Computer skills

Job description

Come thrive with us at our exquisite Memory Care Assisted Living Community, Bridges by EPOCH at Nashua! We are NOW HIRING a Lead Front Desk Concierge/Receptionist at our extraordinary senior living community!

FULL-TIME, 8am-4pm Monday-Thursday and 1 Saturday per month

What Makes Bridges a Great Place to Work?

Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!

If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you’ll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast – all with the common goal of delivering an exceptional senior living experience for our residents.

At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.

Why Choose EPOCH Senior Living?

We offer competitive payand a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.

Full-Time Benefits Package

• Medical Plans and Dental Plans with Blue Cross Blue Shield
• Vision Plan
• Flexible Spending Accounts
• 401(K) Auto Enrollment after 30 days with a discretionary company match
• $50,000 Life Insurance Policy
• VOYA Voluntary Benefits Critical Illness and Accident
• Wishbone Pet Insurance Discount
• Training and Growth Opportunities
• Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
• Free Parking
• $1,500 Refer a Friend Bonus Incentive

Responsibilities

• The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
• The front desk concierge works with families and liaisons between department managers.

Qualifications

• Candidates must be pleasant, able to work with others and some office experience helpful.
• Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
• Computer and phone experience required.
• Some experience in a Senior Living or Assisted Living community is helpful.

If you have a strong passion for seniors, we invite you to become part of an EPOCH team!

I love knowing that I’ve made a positive impact on my residents or coworkers. Sometimes it’s as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!

– Eileen, Dietary Aide at Bridges

®

Nashua

Walk-In’s Welcome!

Bridges by EPOCH at Nashua

575 Amherst St

Nashua, NH 03063

www.epochsl.com

About EPOCH Senior Living

Founded in 1997, EPOCH Senior Living operates a network of senior living communities throughout the Northeast, including Bridges® by EPOCH, Waterstone Senior Living, and Rivermere Senior Living. Across our communities, team members play an essential role in creating welcoming environments where residents receive attentive care and personalized support alongside opportunities to remain active and engaged. Every team member makes a valuable contribution to curating the resident experience.

Bridges® by EPOCH is New England’s largest stand-alone memory care assisted living provider. Waterstone Senior Living offers luxury senior living for adults 62 and over, while Rivermere Senior Living offers independent living, assisted living, and memory care.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.