Lead Front Desk - East Greenwich, RI

Advanced Dermatology & Cosmetic Surgery; East Greenwich (RI); On-site; USD 35,000 - 50,000; Full time

Job summary

Advanced Dermatology & Cosmetic Surgery seeks a Lead Medical Receptionist with exceptional customer service skills for their East Greenwich, RI location. Responsibilities include patient greeting, record management, and assisting office managers. Candidates should possess a high school diploma, organizational skills, and proficiency in computer programs. Join a recognized workplace committed to quality patient care in a supportive team environment.

Benefits

Benefits packages

401K

Qualifications

• Knowledge of medical terminology and insurance policies preferred.
• Proficiency in Word and Excel are required.
• Dependable and responsible with excellent communication skills.

Responsibilities

• Facilitating the efficient entry of patients to the office.
• Greeting patients in a professional manner.
• Handling patient records and front office tasks.

Skills

Customer service skills

Verbal communication

Written communication

Organizational skills

Knowledge of medical terminology

Ability to type 40 wpm

Proficiency in Word

Proficiency in Excel

Education

High School education

Job description

Join a workplace recognized by Newsweek as America's Greatest Workplaces for 2024. Advanced Dermatology and Cosmetic Surgery’s mission is to deliver the highest quality patient care and experience in dermatology and aesthetic services. We are currently seeking candidates with exceptional customer service and clinical skills to join our team as a Lead Medical Receptionist. We strive to create a career destination that feels more like family than work. You will be working with a team of professionals for a well-known, highly regarded dermatology practice who puts our patients above all else.

Duties include but are not limited to:

• Facilitating the efficient and timely entry of the patient to the office setting;
• Greeting all patients in a professional manner;
• Handing out appropriate literature and information & forms to be filled out by patient; checking for accuracy and completion;
• Copying insurance ID cards and driver's licenses as well as several other general office activities related to medical practice.
• This person will also support the front office business administrators, and the Office Manager, in various operations areas and tasks.
• This person will be responsible for pulling and filing patient records; some telephone communication with patients; new patient chart set-up; other duties as assigned by the Office Manager.

Other duties may include:

• Screening patients and employees daily upon entry
• Checking patients In and Out
• Rooming patients and keeping social distancing guidelines
• Wearing proper Personal Protective Equipment (PPE)
• Sanitizing and cleaning respective areas as needed

Requirements include:

• High School level education
• Knowledge of medical terminology, medical computer programs and insurance policies preferred
• Type 40 wpm
• Proficiency in Word and Excel are required
• The position requires someone who is personable, dependable, and responsible, with excellent organizational as well as verbal and written communication skills
• Must have positive attitude with impeccable customer service skills

Compensation/ Benefits (*Eligible for Full Time Positions Only):

• Benefits packages
• 401K

ADCS Clinics LLC participates in equal employment opportunities for all individuals and abides by EEOC and nondiscrimination provisions of all applicable federal, state, and local laws and regulations. All applicants must have authorization to work in the United States.

About the company

From medical dermatology, cancer exams & cosmetic services, Advanced Dermatology has a complete range of dermatological services to take care of your skin, hair & nails.

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