Lead Fountain Worker - 3940 Coffee - Mandalay Bay

MGM Resorts International; Las Vegas (NV); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Wellness program

Employee discounts

Free meals

Free parking

Health benefits

Professional development

Job summary

MGM Resorts International in Las Vegas is seeking a Lead Fountain Worker to guide a small team during morning service, role-modelting hospitality and efficiency while ensuring safety and guest satisfaction. You will coach 3–12 staff, handle guest requests, manage orders, stock supplies, and maintain spotless dining areas.

The position offers a starting hourly rate with tips and opportunities to grow within a world-class entertainment company.

Qualifications

• High School Diploma, GED or equivalent.
• 6+ months of prior relevant experience as a fountain worker and/or cashier within a high-volume food establishment.
• Must be at least 18 years of age or older. Work varied shifts, to include weekends and holidays.

Responsibilities

• Lead, coach, and train a shift of approximately 3–12 employees.
• Resolve guest complaints within scope of authority and refer to management when needed.
• Take and place orders, serve and garnish food and drinks accurately.
• Pack and complete orders per guest preferences with necessary condiments.
• Perform opening and closing duties based on shift assignment.
• Unload warehouse orders and stock designated storage; replenish supplies and machines as needed.
• Maintain cleanliness and sanitation of front and back of house; clear tables and sweep dining areas.
• Establish par levels for daily orders and complete daily order sheet.

Skills

Customer service

Cashier experience

Team leadership

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Lead Fountain Worker at 3940 Coffee, you are the conductor of a high-energy, luxury morning experience where leadership meets world-class hospitality. You will act as a proud mentor to Fountain Workers I and II, guiding them to maintain premier standards while you personally set the stage with a welcoming presence that turns routine coffee runs into unforgettable "WOW" memories for our global guests.

THE STARTING RATE: $16.6812 hourly + tips

THE DAY-TO-DAY:

• Lead, coach, and train a shift of approximately 3-12 employees
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
• Pack and complete order per guests’ preference with necessary condiments
• Perform opening and closing duties based upon shift assignment
• Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
• Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
• Establish par levels for daily orders and complete daily order sheet

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent
• 6+ months of prior relevant experience as a fountain worker and/or cashier within a high-volume food establishment
• Must be at least 18 years of age or older Work varied shifts, to include weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15593

Are you ready to JOIN THE SHOW?