***$2,500 New Hire Bonus. 50% after 30 days and 50% after 180 days***
****Veterans encouraged to apply****
Fleet Services by Cox Automotive keeps your fleet moving.
Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country.
FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.
The road of life has lots of twists and turns, and our Lead Fleet Automotive Maintenance Technicians are the torque wrench-wielding surgeons for everything on four wheels who keep it moving smoothly. So, this job is kind of a big deal. It is the kind of work that calls for someone who loves cars and people.
Who You Are
You’re a Master-level technician who provides direction, leadership, and technical expertise to all other shop personnel with a focus on exceptional customer satisfaction in a cost-effective manner. You are confident with the right tools in your hand, and you can bring vehicles back to life with your abilities to repair and restore. You are an easygoing, friendly person, who gets along well with others and likes being part of a tight-knit team. You are comfortable with all the rigors that come with working on a vehicle – and believe that the best way to raise your game is to take advantage of training opportunities.
What You Will Do
Working solo or with a team, you will maintain and repair vehicles for the Cox Communications Fleet to make them look and run like new. Here is a list of some of the key responsibilities that accompany this job:
- Perform Preventive Maintenance: change oil, oil filter, fuel filter, transmission flush, and inspection of the vehicle for mechanical deficiencies. Perform light and major repairs. Perform advanced vehicle diagnostics. Will have direct interaction with customers and display exceptional interpersonal skills while driving service center’s performance with the highest integrity and trust.
- Based upon certification levels, perform various repairs and maintenance which may include: OBD II systems, brake components, tires, tune-ups, suspension components, aerial lifts, electrical systems, State Safety Inspections, interior/exterior components, engine, and driveline components, etc.
- Keep shop area clean and tidy. Perform work in accordance with safety standards. Dispose of all fluids in a safe manner and in accordance with all regulations.
- Create and maintain vehicle history and maintenance records. May up-fit new vehicles with the necessary equipment.
- Perform more complex repairs, advanced diagnostics, design, and fabrication.
- Assure prompt repairs by interfacing and coordinating with vendors for parts and repairs. May perform roadside assistance as needed.
- Provide custom equipment when needed by engaging in equipment design and moderate fabrication tasks including welding.
- Assure availability of specialized trucks by troubleshooting and repairing complex hydraulic systems, generators and electrical systems, hybrids, and onboard computer systems.
- Responsible for the efficient diagnosis, repair, and replacement of general automotive parts and accessories. A Lead Technician will conduct a wide variety of diagnoses and repairs; including but not limited to brakes, drivability, emissions, steering/suspension, electrical, state safety and emissions testing, maintenance services, HVAC, major engine, and hydraulics.
- Skilled in diesel and transmission repairs.
- Will possess advanced knowledge and advanced troubleshooting skills to resolve complex repairs.
- Master-level Technicians must be skilled and able to work on multiple applications, from Light-Duty to Class A-Heavy Trucks, Mechanical Equipment, Machinery, Passenger Vehicles, and more.
- Shop responsibilities may include scheduling repairs and maintenance, maintaining parts and supply inventories, and assisting Area Manager in maintaining relationships with local vendors, dealers, and sublet repair facilities for compliance with our processes and policies.
- Will maintain all shop tools to ensure they are currently in service, repair, and relevant. Will be able to identify the shop tool needs and communicate with leadership.
- Is responsible for supervising shop productivity, providing work direction, and identifying priorities to a small staff of Technicians. May assist Area Manager in other duties including but not limited to training compliance for shop personnel, monitoring and obtaining HR compliance with PTO, PVO holidays, timecards.
- Will ensure all SOPs are implemented at the shop to ensure compliance with Company standards.
- Must be a self-starter, open-minded, and can deal with change and lead a team to overcome obstacles in a constructive and positive manner.
- Contribute to maintaining shop morale through the appropriate distribution of work and by providing technical expertise and effective guidance and coaching to other shop employees. Act as the primary assistant to manager or supervisor in assigning and directing the work of shop employees.
- Perform quality control checks on all work; notify immediate supervisor of exceptional or unsatisfactory work, employee-related problems, or other factors hindering work accomplishment.
- Orient, train, and instruct new and current employees regarding job functions/tasks expected of them when needed.
- Assist with inventory management and ensure that all shop equipment, supplies, and tools are in good, clean working order at all times.
- Report theft, damage, or any/all safety concerns to management.
- Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
- Work with manager to review work volumes, plan, and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics to develop and execute strategies for improvement.
- Effectively lead the team at the location by setting an example in behavior, championing Cox/Manheim values, and ensuring that all employees are treated with respect.
- Enforce all company policies and procedures related to employee and customer conduct.
- Perform other duties as assigned by management.
Qualifications
- High School Diploma/GED and 7 years’ experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; or 9 years’ experience in a related field.
- Possess or be able to attain Master Level ASE certification Preferred.
- Ability to drive vehicles with standard and automatic transmission.
- Ability to work safely in a fast-paced environment.
- Ability to enter and exit vehicles frequently.
- Regularly required to stand, walk, reach, talk and hear. Frequently required to stoop, kneel, crouch, bend, squat, and climb.
- Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.
- Must be detail-oriented.
- Ability to lift and carry up to 75 pounds (tools, equipment).
- Diesel experience preferred.
- Master-level techs must be versed to work on multiple applications from Light-Duty to Class A-Heavy Trucks, Mechanical Equipment, Machinery, Passenger Vehicles, and more.
- Requires extensive training and certification accompanied with a preferred 5-10 years of hands-on diesel repair experience.
- Good organizational and interpersonal skills.
- Exhibit strong leadership, communication, and customer service skills.
- This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
- A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
- Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
- Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File.
WHY FLEET SERVICES by Cox Automotive?
- Safety Boots & Safety Glasses reimbursement.
- Uniforms provided with laundry service where available.
- Technical training provided to advance your career.
- Dedicated career path – ‘Over 50% of our front-line managers are promoted from within’.
BENEFITS
- Health, dental, vision insurance starts DAY ONE of employment.
- 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
- Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
- Adoption/Surrogacy assistance.
- Multiple ERG, diversity groups, and company paid volunteer hours.
- Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.