Lead Fire Alarm Technician | Installations & Service

Impact Fire Services, LLC; Phoenix (AZ); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Impact Fire Services, LLC in Phoenix, AZ is seeking a Fire Alarm Technician to perform inspections, installations, and service on fire alarm devices and suppression systems in accordance with codes. The role requires meeting weekly productivity goals and coordinating with local listing agents.

The technician will maintain a clean vehicle, work with customers, and ensure safety. Candidates should have 2–3 years of relevant experience and NICET or equivalent training.

Qualifications

• Minimum 2-3 years related experience in the fire protection industry or commercial service.
• NICET or equivalent training from manufacturers or institutions.
• Working knowledge of NFPA 72.
• Experience in reading and interpreting blueprints, diagrams, submittals, specifications, programs schematics and operation manuals.
• Ability to operate hand and power tools.
• Ability to work flexible hours including weekends to meet customer requirements.
• Demonstrate a high level of customer service.

Responsibilities

• Service, install, perform maintenance, and troubleshoot on a variety of fire alarm systems in accordance with federal, state, and local requirements.
• Read fire alarm data sheets, system manuals, blueprints as required.
• Coordinate installations with fire departments and handle necessary records for notification of emergency calls.
• Work safely and responsibly to avoid injuries, damage to property, loss of unused materials and clean up installation debris.
• Meet daily/weekly service and productivity goals.
• Serve as a mentor and share knowledge/experience with others.
• Perform administrative duties including completing service acknowledgements, NFPA Record of completion documents and other supporting documentation.
• Maintain a fully stocked company vehicle in order to provide the best customer service with as few return trips as necessary.

Skills

NFPA knowledge

Blueprints reading

Tool use

PC skills

Customer service

Education

NICET or equivalent training

Tools

Panel programming tools

Hand and power tools

Measurement tools

Job description

Impact Fire Services, LLC in Phoenix, AZ is seeking a Fire Alarm Technician to perform inspections, installations, and service on fire alarm devices and suppression systems in accordance with codes. The role requires meeting weekly productivity goals and coordinating with local listing agents.

The technician will maintain a clean vehicle, work with customers, and ensure safety. Candidates should have 2–3 years of relevant experience and NICET or equivalent training.