Lead Field Technician - Telematics & Installations

Federated Service Solutions; Plymouth (MI); Remote; USD 30,000 - 44,000; Full time

Benefits offered by this job

Competitive pay

Work-life balance

Paid Time Off

Medical/Dental/Vision plans

401(k) + Company Match

Profit Sharing

Life and Disability Insurance

Employee discounts

Job summary

Federated Service Solutions is seeking a Lead Technician in Michigan to manage field installs, diagnose and repair systems, and lead projects across the finish line. You will install low-voltage cabling, telematics, and electronic systems while maintaining high standards of safety and customer satisfaction.

The role requires strong mechanical aptitude, hands-on tool experience, and a willingness to travel frequently—potentially overnight.

Qualifications

• High school diploma or equivalent required.
• Strong mechanical aptitude with comfort using hand and power tools.
• Excellent communication skills and customer-facing presence.
• Willingness to travel extensively for project needs.

Responsibilities

• Deliver high-quality on-site service and customer communication during installation, maintenance, or repair activities.
• Install and configure low-voltage network cabling and hardware in field environments, adhering to site specs and safety standards.
• Lead vehicle-based installations of telematics, GPS, and electronic systems.
• Diagnose, troubleshoot, and resolve technical issues independently using diagrams and tools.

Skills

Strong mechanical aptitude

Excellent communication skills

Customer-facing presence

Willingness to travel

Education

High school diploma or equivalent

Technical diploma or certificate in electronics, automotive, or telecom-related fields

Tools

Samsara GPS platforms

Diagnostic tools

Job description

Federated Service Solutions is seeking a Lead Technician in Michigan to manage field installs, diagnose and repair systems, and lead projects across the finish line. You will install low-voltage cabling, telematics, and electronic systems while maintaining high standards of safety and customer satisfaction.

The role requires strong mechanical aptitude, hands-on tool experience, and a willingness to travel frequently—potentially overnight.