Lead Field Service Representative - Water Technologies

Veolia | North America; Norco (LA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan

Flexible Spending & Health Savings

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia North America is seeking a Field Service Representative to deliver operations and maintenance expertise on water treatment systems at a customer site. You will work across technologies including catalytic oxidation, wastewater treatment, media filtration, softening, RO, and filtration equipment to keep processes running reliably.

The role requires hands-on mechanical and electrical troubleshooting, calibration, data collection, and collaboration with shift leads and site management to

Qualifications

• High School Diploma or GED required.
• 2+ years of service/maintenance in an industrial environment.
• Valid driver’s license required.

Responsibilities

• Operate, monitor, and optimize equipment performance.
• Conduct preventative maintenance and calibration activities.
• Take samples and support lab testing (pH, COD, DO, etc.).
• Review lab data and adjust processes based on results.
• Utilize a forklift as needed for operations.
• Maintain inventory of spare parts and chemicals.
• Troubleshoot electrical, mechanical, and control systems.
• Create and maintain site documentation and reports.
• Ensure contract compliance with volume and quality specs.

Skills

Water treatment knowledge

Preventative maintenance

Basic computer skills

Google Suite

Mechanical know-how

English fluency

Education

High School Diploma / GED

2+ years service/maintenance

Valid driver’s license

STEM degree or cert (preferred)

Job description

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description Job Summary: As a Field Service Representative (FSR), you'll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including catalytic oxidation, wastewater clarification, media filtration, softening, reverse osmosis (RO), and filter press separation.

Duties & Responsibilities

• Operate, monitor, and optimize equipment performance
• Conduct critical and preventative maintenance and calibration activities on equipment
• Take samples and support the Lab FSR in performing analytical testing such as: pH, COD, DO, Ammonia, ATP, TSS, 30-min settling tests, Phosphorus, in addition to various other site-specific testing requirements
• Support the Lab FSR in reviewing lab data and making appropriate process changes based upon plant conditions and laboratory results
• Utilize a forklift as needed for plant operations purposes
• Monitor, adjust, and maintain chemical injection systems
• Support the maintenance team in maintaining inventory of spare parts and adequate supply of chemicals and replacement parts
• Carry out mechanical, electrical, and control troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site documentation, and provide customers with detailed technical summaries of work performed
• Consult with shift lead and site management
• Ensure contract compliance with volume and quality specifications
• Meet customer access requirements to sites
• Other duties as required
• Data interpretation, record-keeping, reporting, and critical decision-making skills

Qualifications Knowledge, Skills & Abilities:

• Knowledge of basic wastewater or water treatment
• Knowledge of preventative maintenance for pumps, bearings, blowers, and general rotating equipment
• Knowledge of basic computer skills
• Proficient in Google Suite and/or related software
• Excellent mechanical know-how and problem-solving skills
• Ability to read, write, and communicate orally in English in a fluent manner

Required Education & Experience:

• High School Diploma / GED
• 2+ years' experience of service/maintenance or equivalent in an industrial environment
• A valid driver's license

Preferred

• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Working Conditions

• Work is performed primarily indoors in an industrial environment (single location)
• There are other typical industrial risks, and training will be provided as needed

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll have opportunities for comprehensive leadership development, career advancement, and the chance to make a meaningful impact on sustainability and environmental protection while leading a talented team.

At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. We offer challenging and meaningful careers. Because our people are our greatest assets, we also offer competitive compensation and benefits.

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan
• Flexible Spending & Health Savings Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

We also offer... Opportunity for advancement. A place to build a career! Training in valuable skills Opportunity for new challenges. We're growing! Strong leadership team! As an inclusive company, Veolia is committed to diversity and considers all applications equally, without discrimination.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; the employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company, and no fee will be due.

The job description is not designed to capture all of an employee’s responsibilities but is intended to capture the essential functions of the role. Responsibilities may change over time and may be assigned at any time.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.