Lead Field Engineer (30170689)

Carrier HVAC; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Lead Field Engineer to join their team. In this pivotal role, you will be responsible for the field commissioning of advanced building automation systems tailored to customer needs. Your expertise will not only help solve complex technical challenges but also guide and mentor junior engineers. This position offers a unique opportunity to work with cutting-edge technology in a collaborative environment, ensuring that systems operate efficiently and effectively. If you're passionate about innovation and customer satisfaction, this role is designed for you.

Qualifications

• 4+ years of experience in Building Automation or HVAC.
• Proficient with advanced building automation software.

Responsibilities

• Initiate, install, troubleshoot, and optimize customer systems.
• Mentor and develop less experienced Field Engineers.

Skills

Building Automation

HVAC

Technical Problem Solving

Communication Skills

Education

High School Diploma or GED

Bachelor’s Degree in HVAC or related field

Tools

WebCTRL

Microsoft 365

TCP/IP Networks

Job description

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At Carrier, we make modern life possible by delivering groundbreaking systems and services that help buildings, homes, and the cold chain become more healthy, safe, sustainable, and intelligent. Our global team of dedicated employees continues to set industry standards by pursuing the latest research and developments to improve the lives of our customers. We’re constantly growing, seeking talented, like-minded people who are committed to our primary duty: to be the world’s first choice in HVAC and refrigeration.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

Scope Of Position

As a Lead Field Engineer, you will be crucial to ALC’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is self-motivated, detail-oriented, customer-focused, and acts as a role model for other field engineers. You will work to solve complex problems, lead in training of less experienced Field Engineers, and serve as a product and technical expert in the field.

Essential Job Functions

1. Initiate, install, troubleshoot, and optimize customer systems that utilize advanced Direct Digital Control technology.
2. Mentor and develop less experienced Field Engineers on all field tools and technology.
3. Serve as local contact for technical issues.
4. Offer effective solutions for complex system issues.
5. Provide turnkey project delivery on medium to large projects.
6. Ensure systems operate properly, including controls, sensors, and software.
7. Load software, configure trends, alarms, and reports.
8. Implement time management strategies to ensure customer satisfaction.
9. Communicate and document the status and details of the project for the customer.
10. Provide site-specific training to owners/operators on the complete system.

Required Qualifications

1. High School Diploma or GED.
2. 4+ years of experience in Building Automation, HVAC, or technical field.
3. Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
4. Valid and current Driver’s License and insurable by the company’s insurance.

Preferred Qualifications

1. Bachelor’s degree, Associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
2. Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.
3. Ability to navigate and integrate into a variety of building automation systems.
4. Expert with TCP/IP networks including wireless technology.
5. Experience interacting with a large and diverse number of challenges, requiring knowledge of multiple disciplines.
6. Ability to communicate technical information to a non-technical audience.
7. Excellent communication skills and ability to work well in a team environment.
8. Proficient with Microsoft 365 applications.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Industry: Industrial Machinery Manufacturing