Lead Fare Collection Technician/Mechanic – OMNY Program Support (NYC Transit)

WSP; New York (NY); On-site; USD 110,000 - 155,000; Full time

Benefits offered by this job

Medical coverage

Retirement savings

Paid sick leave

Paid vacation

Paid parental leave

Bereavement/voting/naturalization time

Job summary

WSP is seeking a Lead Fare Collection Technician/Mechanic to support on-site work in NYC Transit stations, focusing on OMNY deployment and legacy fare systems. You will oversee installation, testing, and commissioning of OMNY readers, validators, gates, and TVMs to ensure seamless operations.

Ideal candidates bring 11+ years in NYCT environments, strong mechanical and electrical troubleshooting, and the ability to read schematics and manuals.

Qualifications

• Minimum 11+ years proven experience working in MTA New York City Transit (NYCT) stations.
• Hands-on experience with fare gates / turnstiles and Ticket vending machines (TVMs).
• Strong mechanical and electrical troubleshooting skills.
• Ability to read and interpret technical manuals and schematics.
• Must be local to the New York metropolitan area.

Responsibilities

• Oversee installation, commissioning and testing of OMNY devices (readers, validators) and fare gates.
• Work on-site in active NYC subway stations and coordinate with NYCT personnel.
• Maintain installation logs, test reports, and field records; ensure safety and compliance.
• May require night, weekend, or off-hour shifts and outages.

Skills

Fare gates / turnstiles

Ticket vending machines (TVMs)

Mechanical troubleshooting

Electrical troubleshooting

Read technical manuals

Education

High school diploma or GED

Job description

Who We Are

At WSP, we are driven by inspiring future-ready solutions that shape the communities we serve. As a global leader in engineering and professional services, we partner on some of the most complex infrastructure programs in the world including the modernization of transit systems across New York City.

We are currently building our talent pipeline for the OMNY (One Metro New York) program, supporting the transformation from legacy MetroCard systems to a state-of-the-art, contactless, account-based fare payment system across MTA New York City Transit (NYCT).

The Opportunity

WSP is seeking a Lead Fare Collection Technician/Mechanic to support on-site work in NYC Transit subway stations, focusing on both OMNY technology deployment and legacy fare system support.

This role is ideal for candidates with hands-on experience working within NYCT stations on fare gates (turnstiles), ticket vending machines (TVMs), and related systems.

Position is contingent upon contract award.

Your Impact

OMNY & Fare System Support

• Oversee, monitor and report on the installation and commissioning of:
  • OMNY contactless fare payment devices (tap readers, validators)
  • Fare gates/turnstiles integrated with OMNY technology
  • Ticket vending machines (TVMs) and legacy equipment
• Assist in ensuring reliable performance testing of contactless and open-payment systems (credit card, mobile wallet)

Field Operations

• Work on-site within active subway station environments
• Coordinate with NYCT personnel to maintain service continuity and minimize customer disruption
• Assist in granting access to the NYCT station infrastructure: including power and communication rooms.

Documentation & Compliance

• Maintain installation logs, test reports, and field observation records
• Follow all MTA NYCT safety, operational, and compliance requirements
• Participate in inspections, audits, and performance tracking

Work Environment

• On-site work in NYC subway stations, including underground environments
• May require:
  • Night, weekend, or off-hour shifts
  • Work during planned service outages or maintenance windows

Who You Are

Required Qualifications

• High school diploma, GED, or equivalent
• Minimum 11+ years proven experience working in MTA New York City Transit (NYCT) stations
• Hands-on experience with:
  • Fare gates / turnstiles
  • Ticket vending machines (TVMs)
• Strong mechanical and electrical troubleshooting skills
• Ability to read and interpret technical manuals and schematics
• Must be local to the New York metropolitan area

Preferred Qualifications

• Experience with contactless or OMNY-type fare systems
• Familiarity with:
  • Account-based ticketing (ABT) systems
  • EMV/contactless payment technology
  • Networked device troubleshooting
• Experience supporting transit modernization or capital programs
• Technical certifications or relevant training

WSP Benefits

• coverage related to medical, dental, vision, disability, and life
• retirement savings
• paid sick leave
• paid vacation (or other personal time)
• paid parental leave
• paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Compensation

Expected Salary (all locations): $ 109,500.00 - $ 155,000.00

WSP USA is providing the compensation range that the company in good faith believes it might pay and offer for this position, based on the successful applicant’s education, experience, knowledge, skills, abilities and specific geographic location. WSP USA reserves the right to ultimately pay more or less than the posted range and may offer additional benefits and compensation, depending on circumstances and the type of work being performed not related to an applicant’s sex or other status protected by local, state, and/or federal law.