LEAD FACILITIES TECHNICIAN

PENN Entertainment, Inc.; Illinois; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage from day one

401(k) matching

Annual performance bonus

Paid time off

Job summary

A leading entertainment company in Illinois is looking for a Property Operations Manager responsible for directing the operations and upkeep of the casino's physical property. The ideal candidate will oversee daily job orders, preventative maintenance tasks, and ensure compliance with safety and quality guidelines. Applicants should have strong skills in facilities maintenance and at least 3 years of experience. A high school diploma or GED is required, while technical certification is preferred.

Qualifications

• High school diploma or GED required; technical certification or trade school preferred.
• 3+ years of facilities or building maintenance experience.
• Prior lead, senior, or supervisory experience strongly preferred.
• Strong working knowledge of HVAC, electrical, plumbing, and mechanical systems.
• Ability to read blueprints, schematics, and technical manuals.
• Proficiency with maintenance tracking systems.

Responsibilities

• Direct operations of the Property Operations department for property upkeep.
• Oversee daily job orders and ensure quality and timely task completion.
• Ensure tracking and execution of preventive maintenance tasks.
• Demonstrate willingness to deliver quality guest service.
• Maintain compliance with Illinois Gaming Board Rules.
• Collaborate within the department and with guests to foster trust and respect.

Skills

Facilities maintenance

HVAC knowledge

Electrical skills

Plumbing knowledge

Mechanical systems knowledge

Leadership experience

Education

High school diploma or GED

Technical certification or trade school

Tools

Maintenance tracking systems

Project management

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

SUMMARY

Responsible for directing the operations and performance of the Property Operations department in maintaining the upkeep of the physical property of the casino.

Responsibilities

• Responsible for overseeing daily job orders, determining work priorities, assigning tasks, and ensuring quality and timeless of completion.
• Ensure the tracking and execution of preventive maintenance tasks.
• Oversee and ensure quality of all internal and outsourced installation and repair, including:
  • Kitchen equipment and machinery
  • HVAC equipment
  • Counters, cabinets, benches, partitions, floors, doors
  • Building framework and trim
  • Window and door glass
  • Ceiling and floor tile
  • Wall coverings
  • Plumbing fixtures
  • Electrical

• Demonstrate a willingness and ability to deliver quality guest service to external and internal guests that perpetuates Hollywood Casino’s commitment towards quality guest service.
• Follow all safety rules.
• Maintain compliance with the Illinois Gaming Board Rules, Standards and the company's System of Internal Controls and Sarbanes‑Oxley requirements.
• Work within the quality control guidelines established by PENN and Hollywood Casino Aurora.
• Create and maintain an environment of mutual and reciprocal trust, respect, and confidence within the department and with interactions with internal and external guests.
• Other duties as assigned.

Requirements

• High school diploma or GED required; technical certification or trade school preferred.
• 3+ years of facilities or building maintenance experience.
• Prior lead, senior, or supervisory experience strongly preferred.
• Strong working knowledge of HVAC, electrical, plumbing, and mechanical systems.
• Ability to read blueprints, schematics, and technical manuals.
• Proficiency with maintenance tracking systems.