Lead Executive Recruiter, GTM and G&A

ServiceTitan; United States; Remote; USD 148,000 - 221,000; Full time

Benefits offered by this job

Flexible time off

Company-paid medical, dental, vision

Parental leave & fertility support

Job summary

ServiceTitan, the leading software platform for the trades, seeks a Lead Executive Recruiter to own end-to-end searches for Senior Director, VP, SVP, and confidential roles across non-technical functions. You will partner with the C-suite and GTM/G&A leaders to drive executive hiring and provide market intelligence.

You will design bespoke search strategies, manage confidential searches, and present executive slates with market benchmarks.

Qualifications

• 10+ years in executive-level recruiting for GTM and G&A roles.
• Experience placing VP+ level leaders at high-growth tech firms.
• Ability to manage confidential, complex senior searches.
• Strong advisory relationship with C-suite and hiring managers.

Responsibilities

• Own GTM and G&A Executive Search across markets from intake to close.
• Lead full-cycle searches for Senior Director to SVP globally.
• Advise C-suite and hiring managers on strategy and organization design.

Skills

Executive search

Stakeholder management

GTM leadership

SaaS executive search

Direct outreach

Tools

Ashby

LinkedIn Recruiter

Gem

Job description

Ready to be a Titan? ServiceTitan is the leading software platform for the trades, powering the businesses that keep the world running. Behind that mission is a business that has to grow, scale, and operate with discipline, and the leaders who run it set the pace. As the Lead Executive Recruiter, you will own the end-to-end search for ServiceTitan's most consequential business leadership hires: Senior Director, VP, SVP, and confidential roles across every non-technical function, from Sales, Marketing, and Customer Success to Finance, Legal, and People. You will serve as a trusted advisor to our most senior business leaders, delivering not just candidates but market intelligence, competitive insight, and a point of view on the talent that drives revenue and keeps the company running. At ServiceTitan, Executive Recruiting is not a support function. It is a strategic driver of growth, and this role sits at the center of that. You will report directly to the Global Head of Talent Acquisition and partner closely with our C-suite and GTM and G&A leaders to drive executive hiring. You'll join a 25+ person global TA team and serve as the point of excellence for executive search across GTM and G&A.

What You'll Do

• Own the GTM and G&A Executive Search Function
• Lead full-cycle executive searches for Senior Director, VP, SVP, and proactive roles across GTM and G&A globally, from intake through offer close and onboarding handoff
• Serve as the primary point of contact and strategic advisor to C-suite and functional hiring managers throughout each search
• Design and execute bespoke search strategies for each role, including market mapping, target company lists, outreach sequencing, and candidate positioning
• Manage a small portfolio of concurrent confidential searches with rigorous discretion and timeline discipline
• Deliver Strategic Partnership to Senior Leaders
• Build trusted relationships with the CPO, CFO, General Counsel, and the heads of GTM and G&A functions to deeply understand their organizational needs and long-term talent vision
• Present candidate slates, market benchmarks, and competitive intelligence in polished, executive-ready formats
• Advise stakeholders on organizational design, leveling, and talent availability when headcount plans are being built, not just filled
• Influence offer strategy, compensation structure, and negotiation posture for critical executive hires
• Build the Pipeline Before You Need It
• Maintain a living talent map of executive-level GTM and G&A talent across key geographies, including competitors, adjacent industries, and passive candidates in long-term relationships
• Partner with People team leadership on succession planning frameworks for VP+ roles and key leadership positions globally
• Cultivate a proprietary network of business executives who trust ServiceTitan as a destination employer, even before a role is open
• Operate with Data and Market Intelligence
• Develop and deliver regular executive talent market reports covering compensation trends, supply/demand dynamics, and competitor moves
• Track and report executive search metrics, including time-to-fill, offer acceptance rate, diversity of slate, and source of hire, to the Head of TA and People leadership
• Partner with Total Rewards and Finance on exec-level compensation benchmarking and equity modeling for offer scenarios
• Elevate ServiceTitan's Executive Brand
• Serve as a brand ambassador to high-caliber executive talent, delivering a world-class candidate experience that reflects ServiceTitan's culture and ambition
• Partner with Communications and Marketing on executive employer branding narratives for target markets
• Represent ServiceTitan at executive-level industry events, forums, and networks to build brand credibility with senior leaders

What You'll Bring

• 10+ years of experience, with 5+ years placing successful VP+ level GTM and G&A leaders at high-growth technology companies, in-house, retained search firm, or both
• Demonstrated ability to run confidential, complex searches with senior-level discretion and stakeholder management acuity
• Expert-level command of executive sourcing strategies, including direct outreach, network mapping, research methodologies, and tools such as Ashby, LinkedIn Recruiter, Gem, or similar
• Experience advising C-suite stakeholders as a trusted thought partner, not just a transactional recruiter
• Deep fluency in executive compensation structures, including equity programs and long-term incentive design at growth-stage and pre/post-IPO companies
• Exceptional written and verbal communication skills: you write compelling outreach, give tight executive presentations, and know when to speak and when to listen
• Strong command of executive search metrics and the ability to use data to drive decisions and report to leadership

Bonus if you have:

• Experience recruiting across global markets with cultural fluency for cross-border candidate dynamics
• Background in or deep familiarity with enterprise B2B SaaS, vertical SaaS, or field service software markets
• Prior retained search firm experience (Korn Ferry, Spencer Stuart, Heidrick & Struggles, or boutique equivalent) alongside corporate TA experience
• Experience partnering on C-1 succession planning processes

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
• At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
• ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws.
• For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $147,600 USD - $221,400 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $137,900 USD - $206,900 USD Applicable for: All other US locations.
• International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.
• We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long.
• Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses.
• While our vision is bold, we always stay humble. Join us. We’re just getting started.