Lead Event Captain

Five Iron Golf; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in indoor golf and entertainment is seeking a Lead Event Producer to deliver high-quality events. This role requires managing timelines, coordinating with teams, and ensuring a premium experience for customers. Benefits include health insurance and meals while working, reflecting a commitment to employee wellness.

Benefits

Health, Dental, and Vision insurance

Long and Short-Term Disability

Accident and Critical Illness Insurance

401(k)

Meals while working are included for free

Qualifications

• Prior experience in managing or coordinating events.
• Exceptional organizational skills.
• Passion for golf and understanding of the game’s rules encouraged.

Responsibilities

• Execute elevated event experience for all events.
• Ensure positive customer experiences and successful delivery of contracted services.
• Coordinate with kitchen staff and lead on-site during events.

Skills

Communication

Organizational skills

Customer-centric approach

Collaboration

Event management

Job description

Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

The Lead Event Producer at Five Iron ensures the team delivers an elevated experience for events of all sizes and delivers on the Five Iron promise of Best-in-Class Events.

Responsibilities include, but are not limited to, the following:

• Execute an elevated event experience for all events
• Ensure positive customer experiences and successful delivery of contracted services for events.
• Manage simulators and space based on event contracts
• Oversee event timelines to ensure organized and timely activities
• Train and coordinate with staff in various roles to provide a premium event experience
• Collaborate with kitchen staff to ensure food meets customer expectations.
• Lead on-site during events, handling guest greetings, space preparation, issue resolution, and financial closing.
• Contribute ideas for improving event experiences and increasing revenue.
• Provide feedback to the Sales team to enhance return business.
• Purchase and manage event-related inventory.
• Consistently participate in on-site event execution, including evenings and weekends.
• Support Event Sales Manager with administrative tasks.
• Attend weekly meetings to review banquet event orders.
• Collaborate with stakeholders to create additional events and experiences for Five Iron customers.
• Supervise other employees when not working events
• Closing the location as the supervisor in charge
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age

Required Qualifications:

• Prior experience in managing or coordinating events
• Passion for golf and an understanding of the game’s rules are strongly encouraged
• Strong verbal and written communication skills
• A customer-centric approach
• Ability to collaborate with diverse teams
• Exceptional organizational skills
• Ability to work flexible hours, including nights and weekends
• Ability to lift up to 50 lbs
• Ability to stand for long periods of time

Benefits (*applies to full-time employees):

• Health, Dental, and Vision insurance*
• Long and Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k)*
• Meals while working are included for free

Pay: $20/hr+tips

Job Type: Non-exempt, full-time

Schedule: Nights and weekends required

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.