Lead Equipment Inventory Clerk

Ritchie Bros. Group; Maryland; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in the auction industry is seeking a Lead Equipment Inventory Clerk to oversee asset management and customer service at their Maryland location. This role requires strong attention to detail, excellent organizational skills, and a customer-oriented approach. The successful candidate will manage documentation and ensure compliance with company policies while working in a dynamic environment.

Benefits

401k plan with 100% match for first 4%

15 days of PTO each year

Medical, dental, and vision insurance

Qualifications

• 2 to 5 years experience in a related industry.
• Proficiency with MS Office Suite products.
• Strong written and interpersonal communication skills.

Responsibilities

• First point of contact for customer service queries related to equipment inventory.
• Administer shipping/receiving documentation accurately.
• Provide inventory statuses on all selling platforms.

Skills

Customer Service Orientation

Attention to Detail

Organizational Skills

Time Management

Interpersonal Communication

Tools

MS Office Suite

Job description

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

About the Team

We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction – from equipment inspectors, yard managers and operators to administrative staff and customer service representatives.

Job Description

The Lead Equipment Inventory Clerk is responsible for the day-to-day oversight and accounting of all assets coming into and out of Ritchie Bros locations. This role interacts daily with operations and sales teams, as well as directly with customers. The role requires a high level of attention to detail, as well as a willingness to solve challenges in a timely and driven manner. This is a team player role that directly impacts the efficiency and effectiveness of the location assigned.

Responsibilities

• First point of contact for customer service queries and issues related to equipment inventory
• Accurately administer the shipping/receiving documentation (e.g. customs, transport, taxes, etc. if applicable) related to the movement of the equipment to and from the yard of the auction site, including documentation processing within our internal systems (e.g. SaleSite, MARS, etc.), where required.
• Accurately identify equipment serial numbers, record basic equipment descriptions and label the equipment correctly.
• Promote a culture where the health and safety of our employees and customers is top priority for all.
• Provide inventory statuses on all selling platforms at the location / reporting yards
• Assist Yard Manager in removal of aged and abandoned asset disposal at facility.
• Provide assistance as required to the Yard / RBIO Team
• Assist Yard Manager in daily tasks managing application reporting.
• Ensures team members follow processes and procedures set by the company and management.
• Flexible and willing to perform other tasks as assigned.

Qualifications

• You have at least 2 to 5 years experience in a related industry.
• Good working knowledge and experience using MS Office Suite products (e.g. Word, Excel).
• Proficiency using technology such as computers and systems.
• Documentation processing experience is an asset.
• You must be process-oriented and have a strong adherence to company policies and procedures to be successful in this role.
• An aptitude for data/numbers and some experience creating and working with spreadsheets
• Strong written, spoken, listening, and interpersonal communication skills in English
• Fluency in English is a must. Ability to speak other additional languages would be considered an asset.
• A solid knowledge or desire to gain knowledge of construction equipment and trucks.
• Strong customer service orientation. You have a natural ease dealing with customers.
• Excellent organizational skills, you’re the type that leaves no detail unattended.
• Excellent time management skills, the ability to multi-task multiple projects and initiatives effectively and prioritize work are essential.
• Highly capable of meeting strict deadlines in a high-pressure, ever-changing environment. You must also have the ability to adapt to shifting
• Work both indoors and outdoors year-round, and climb on and off large equipment and trucks

Job Info

• Job Identification 4556
• Posting Date 05/14/2025, 02:11 PM
• Locations 3201 Pulaski Hwy, North East, MD, 21901, US (On-site)