Lead Engineer, Order Management

stitchfix; United States; Remote; USD 150,000 - 186,000; Full time

Benefits offered by this job

Salary

Equity

Annual bonus

Health benefits

Job summary

Stitch Fix is seeking an engineering leader to set technical direction for checkout, order creation, fulfillment, and partner integrations. This hands-on role covers discovery through production, collaborating with product, engineering, inventory, fulfillment, and operations.

You will own multi-sprint initiatives, build reliable services for end-to-end order lifecycles, and document tradeoffs while balancing speed and maintainability.

Qualifications

• At least five years of software engineering experience building and operating complex backend or distributed systems.
• Proficiency in Go, Ruby, Java, or Python and ability to work across languages.
• Strong relational database experience and cloud platform operations.
• Proven ability to lead complex initiatives from discovery to launch and follow-through.
• Clear communication and collaboration across technical and non-technical teams.

Responsibilities

• Own multi-sprint initiatives from problem framing and design through rollout and post-launch measurement.
• Build reliable services and workflows for checkout, order lifecycles, and partner integrations with data consistency, failure handling, and recovery.
• Document technical options and tradeoffs balancing delivery, maintainability, and velocity.
• Align partners on scope, milestones, dependencies, risks, and success measures tied to business outcomes.
• Improve testing, observability, rollout, rollback, incident response, and remediation.
• Review designs and code, and mentor engineers to strengthen team practices.

Skills

Go

Ruby

Java

Python

Relational databases

Tools

PostgreSQL

AWS

Kafka

Temporal

Datadog

Job description

Role overview

Set technical direction and deliver complex work for systems that manage checkout, order creation, fulfillment, and partner integrations. This hands-on engineering leadership role spans discovery through production operation, with close collaboration across product, engineering, inventory, fulfillment, customer experience, and operations.

Responsibilities

• Own multi-sprint initiatives from problem framing and design through rollout and post-launch measurement.
• Build reliable services and workflows for checkout, order lifecycles, fulfillment orchestration, and integrations, with clear handling for data consistency, failures, and recovery.
• Document technical options and tradeoffs while balancing delivery, maintainability, system simplification, and engineering velocity.
• Align partners on scope, milestones, dependencies, risks, and success measures tied to business and operational outcomes.
• Improve testing, observability, rollout and rollback practices, incident response, and follow-up remediation.
• Review designs and code, and mentor engineers to strengthen team practices.

Requirements

• At least five years of software engineering experience building and operating complex backend, distributed, or workflow systems with demanding correctness and availability needs.
• Proficiency in a modern programming language such as Go, Ruby, Java, or Python, and ability to work across languages.
• Strong relational database experience, including data modeling, transactions, schema changes, and performance; experience operating services on a major cloud platform.
• Demonstrated ability to lead complex initiatives from discovery to launch and operational follow-through.
• Clear communication and effective collaboration across technical and non-technical teams.
• Sound technical judgment, openness to evidence and alternatives, and a record of mentoring others.

Nice to have

• Experience with Go, Ruby on Rails, PostgreSQL, AWS, Kafka, Temporal, or Datadog is useful, but specific tools are not required. The role also involves using AI-assisted development tools and assessing their outputs for production quality.

Benefits and work setup

The position includes salary, equity, an annual bonus opportunity, and medical, dental, vision, and other benefits. The stated US salary range is $150,000-186,000.