Lead Embroidery Operator & Apparel Coordinator

Desert Mountain; Scottsdale (AZ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

PTO, Sick Pay, Holiday Pay, and Paid -

Annual Education Scholarship

Tuition Reimbursement, Professional –

Mentorship Program

Internships

Affordable medical, dental, and vision

Medical FSA and Dependent Care FSA

Free onsite medical clinic to all.empt

Mental health resources

Free employee meals during shifts or $

Free golf and tennis

401K Retirement Plan matching

Retail discounts

Pet insurance

Job summary

Desert Mountain Club in Scottsdale seeks an experienced embroidery and merchandising professional to support logo development and member-facing services in our exclusive retail operation.

You will lead embroidery processes, assist with product color choices, and help drive member engagement at events, while delivering friendly, service-minded customer service and accurate POS transactions.

Qualifications

• At least 2 years apparel merchandising experience in a high-end setting.
• Excellent communication and interpersonal skills.
• Friendly, outgoing, and service-focused personality.
• Positive attitude and commitment to collaborative teamwork.

Responsibilities

• Coordinate all women’s and men’s apparel embroidery through local partners, ensuring club logos consistently meet high quality standards through strategic selection of thread colors and logo placement for each item.
• Serve as the Lead Embroidery Operator, with working knowledge of sewing and embroidery concepts and the ability to operate embroidery machines.
• Assist in selecting logo colors for additional products, including headwear, accessories, golf bags, and other items featuring club logos.
• Support business growth by engaging with members at contacts and events, and by presenting embroidery sew-outs to the membership.
• Assist in various shop locations as needed with merchandising products.
• Provide enthusiastic, friendly, and professional customer service.
• Process customer purchases accurately and efficiently using Point-of-Sale (POS) systems.
• Assist with receiving, processing, tagging, pricing, and distributing merchandise to retail locations.
• Support physical inventory counts and inventory management across multiple shop locations.
• Assist with Demo Days, Trunk Shows, promotional events, and other special retail activities.
• Attend staff meetings and training sessions as required.
• Perform additional duties and responsibilities as assigned by management.

Skills

Apparel merchandising

Interpersonal skills

Service-focused mindset

Team collaboration

Education

High school diploma or equivalent

Job description

Desert Mountain Club in Scottsdale seeks an experienced embroidery and merchandising professional to support logo development and member-facing services in our exclusive retail operation.

You will lead embroidery processes, assist with product color choices, and help drive member engagement at events, while delivering friendly, service-minded customer service and accurate POS transactions.