IHS Practitioner

A PLACE CALLED HOME; Woodbury (MN); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Vision insurance

Competitive pay

Leadership development

Job summary

A Place Called Home in Woodbury, Minnesota is seeking a Lead Direct Support Professional (DSP) / Program Lead. This position involves providing leadership support to DSP staff while managing a caseload of clients. Candidates should have 2+ years of DSP experience, strong communication and leadership skills, and an ability to multitask. The job offers competitive pay starting between $20-$22 per hour and opportunities for advancement within 60–90 days in a supportive work environment.

Qualifications

• 2+ years experience as a DSP or in a similar role.
• Experience with documentation preferred.
• Familiarity with 245D services is a plus.

Responsibilities

• Support and guide DSP staff during shifts.
• Maintain a small caseload of clients.
• Ensure staff complete accurate and timely service notes.
• Provide direct care and support to clients as needed.

Skills

Strong communication skills

Leadership skills

Organizational skills

Multi-tasking

Job description

Benefits

• 401(k) matching
• Dental insurance
• Vision insurance

A Place Called Home is seeking a reliable and motivated Lead Direct Support Professional (DSP) / Program Lead to join our growing team. This role is ideal for someone with DSP experience who is ready to take on leadership responsibilities while continuing to provide direct support.

The Lead DSP will play a key role in supporting staff, ensuring quality care, and maintaining compliance, while also managing a small caseload of clients.

Responsibilities

Staff Support & Leadership

• Support and guide DSP staff during shifts
• Assist with training and onboarding new employees
• Help address call-outs and ensure shift coverage (in coordination with HR)
• Serve as a point of contact for staff questions and concerns

Client Oversight & Caseload Management

• Maintain a small caseload of clients
• Ensure services are delivered according to each client’s support plan
• Monitor client progress and communicate updates to management
• Build positive relationships with clients and families

Documentation & Compliance

• Ensure staff complete accurate and timely service notes
• Review documentation for quality and compliance (245D standards)
• Assist with maintaining audit-ready records

Daily Operations & Support

• Provide direct care and support to clients as needed
• Assist with activities of daily living, community outings, and skill-building
• Respond to client needs, behaviors, and any urgent situations

Qualifications

• 2+ years experience as a DSP or in a similar role
• Strong communication and leadership skills
• Reliable, organized, and able to multitask
• Experience with documentation preferred
• Familiarity with 245D services is a plus

What We Offer

• Competitive starting pay ($20-$22 hour)
• Opportunity for advancement and pay increases within 60–90 days
• Leadership development and growth opportunities
• Supportive and team-oriented work environment