Lead Drone Operations

Randstad Digital; Mountain View (CA); On-site; USD 48,000 - 51,000; Full time

Benefits offered by this job

Medical

Prescription drugs

Dental

Vision

AD&D

Life insurance

Short-term disability

401K plan

Job summary

Randstad Digital in Mountain View, CA is seeking a GSO/FSO Ground Support Operator to set up and take down delivery drone fleets, perform safety checks, and ensure compliant, smooth flight operations.

You will lead a roving team across multiple customer sites, oversee operational readiness, enforce FAA Part 107 compliance, mentor field staff, and collaborate with site managers to optimize ground operations and SOPs.

Qualifications

• Experience in drone/UAS operations or mobile technical logistics.
• 1-2 years supervising field technicians, roving crews, or site teams.
• Active FAA Part 107 Remote Pilot Certificate required.
• Hands-on experience with drone hardware maintenance and telemetry systems.
• Ability to interface with client site managers and manage multi-site operations.

Responsibilities

• Directs and supports Field Service Operators in setup, teardown, and readiness of drone fleets.
• Manages site coverage to ensure seamless execution and high SLA performance.
• Ensures FAA Part 107 compliance and SOP adherence.
• Performs risk assessments and interfaces with customer site management.
• Mentors field personnel and feeds insights to leadership for SOP optimization.

Skills

Field Operations

Leadership

Customer-facing

FAA Part 107

Technical Aptitude

Education

No Degree Required

Tools

Ground Control Stations

Telemetry Systems

Drone Maintenance

Job description

Job Summary

GSO/ FSO Ground Support Operator / Field Service Operator – responsible for setting up and taking down delivery drones, performing safety checks, and ensuring smooth flight operations in compliance with FAA regulations and company protocols. Will be part of a Roving Team managing drones across multiple sites of the customer in a city.

location: Mountain View, California

job type: Solutions

salary: $35 – 37 per hour

work hours: 6am to 4pm

education: No Degree Required

Responsibilities

• Team Leadership & Fleet Deployment: Directs and supports Field Service Operators in setup, teardown, and operational readiness of delivery drone fleets across assigned customer sites.
• Operational Oversight: Manages site coverage to ensure seamless execution, minimal downtime, and high service level agreement (SLA) performance.
• Regulatory & Safety Compliance: Serves as authority for safety checks, standard operating procedures (SOPs), and strict compliance with FAA Part 107 regulations and corporate protocols.
• Site & Operations Management: Conducts risk assessments at new deployment locations, troubleshoots real-time operational bottlenecks, and interfaces with customer site management.
• Training & Continuous Improvement: Mentors field personnel, conducts performance evaluations, and feeds field insights back to leadership to optimize ground operations and SOPs.

Job Requirements

• Field & Flight Operations: Experience in drone/UAS operations, aviation field support, or mobile technical logistics.
• Leadership / Team Lead Experience: 1-2 years supervising, leading, or managing field technicians, roving crews, or operational site teams.
• Customer-Facing Operations: Proven track record managing multi-site operations or directly interfacing with client site managers.
• FAA Certification: Active FAA Part 107 Remote Pilot Certificate (required).
• Technical Aptitude: Hands-on experience with drone hardware maintenance, pre/post-flight checklists, telemetry systems, and ground control stations

Desired Skills & Experience

• Operational Leadership: Ability to manage shift scheduling, route/site planning, and delegate tasks in a fast-paced environment.
• Risk & Safety Management: Strong grasp of aviation safety protocols, risk assessment (CRM/ORM principles), and emergency response procedures.
• Real-Time Problem Solving: Ability to troubleshoot technical equipment, weather delays, or logistical bottlenecks on the fly.
• Communication: Clear verbal and written communication skills to bridge field operations with corporate management and customer contacts.

Qualifications

Lift from ground level and carry up to 35 lbs and carry multiple items at the same time

• Crouch down and pick up or place objects from/to the ground weighing up to twenty (20) pounds
• Push or pull a wheeled cart on level ground weighing up to two hundred (200) pounds
• Be on feet constantly walking (10k steps per day)
• Work outside in various weather conditions (light rain, wind, temperatures ranging from 23F to 110F)
• Maintain mental and visual alertness”

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc.

• medical
• prescription
• dental
• vision
• AD&D
• and life insurance offerings
• short-term disability
• and a 401K plan

In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.