Lead Domain Architect- Data Management

Workiva; United States; Remote; USD 151,000 - 242,000; Full time

Job summary

A cloud-based data solutions company seeks a Lead Domain Architect in Data Management to guide customer success through technical advisory and scalable data solutions. This role involves consulting on data integration, leading customer engagements, and ensuring the effective application of Workiva solutions for lasting impact. Ideal candidates will have a strong technical background, customer-facing experience, and leadership skills in data management.

Benefits

Discretionary annual bonus

Restricted Stock Units

401(k) match

Comprehensive benefits package

Qualifications

• 8+ years in customer-facing roles, preferably in relevant fields.
• 3 years as a technical lead or team lead.

Responsibilities

• Collaborate with customers to understand their needs.
• Lead customer engagements and tailor scalable data solutions.
• Mentor stakeholders to achieve self-sufficiency.

Skills

Customer Success

Solution Architecture

Technical Leadership

Data Management

SQL

Python scripting

Education

Bachelor’s Degree in a technical field

Tools

Snowflake

Power BI

Oracle

Informatica

Job description

Overview

The Lead Domain Architect, Data Management, serves as a strategic and technical advisor within Workiva’s Data Management Practice. This role supports customers and partners through onboarding, implementation, and adoption of Workiva solutions, applying expertise in data management, integration, and automation to deliver long-term value. Acting as a bridge between Sales, Engineering, and Customer & Partner Experience teams, the Architect helps organizations realize the full potential of Workiva’s platform while staying aligned with evolving industry trends.

In this role, the Lead Domain Architect leads customer and partner engagements, including executive-level interactions, to design and deliver scalable data solutions. By fostering strong relationships, guiding best practices, and enabling self-sufficiency, the Architect ensures reliable, high-quality disclosures and measurable business outcomes that drive lasting success with Workiva solutions.

What You'll Do

• Collaborate with customers to understand their business needs, data requirements, and desired outcomes with Workiva solutions
• Partner with the pre-sales team to facilitate a seamless transition from the sales process to implementation services engagements and beyond
• Engage with Solution Architects and Customer Success teams to ensure a cohesive and positive customer experience throughout onboarding and implementation
• Analyze customer needs and recommend optimal use of Workiva\'s Data Management Suite to achieve accurate, efficient, and scalable solutions, including providing direction to other project delivery team members on successful implementation steps
• Provide leadership to consulting project delivery stakeholders to define tasks, contribute to project plans, and monitor progress
• Architect, oversee, and review data integration workflows between various customer systems and the Workiva platform
• Architect, oversee, and review data queries and reporting solutions that meet customer analytical and reporting requirements, including mentoring internal and external stakeholders on leading practices
• Lead knowledge sharing sessions with customer and partner application owners to enable self-sufficiency and ongoing success
• Conduct in-depth technical assessments of customer data management architectures, identifying gaps, risks, and opportunities for optimization
• Gather feedback from customer and partner interactions and share insights with Management, Leadership, Product Engineering, and Product Management
• Drive customer and partner success by fostering product adoption, ensuring satisfaction, and contributing to overall customer health
• Collaborate with Customer Success and Partner Experience teams to define expected outcomes and demonstrate the value realized by customers and partners
• Accurately document new and existing data management features and functionalities for internal and external reference
• Proactively monitor customer and partner environments, staying informed about the Workiva product roadmap, and uncovering customer needs to provide effective support and guidance

What You\'ll Need

Minimum Qualifications

• Bachelor’s Degree in a technical field of study such as Computer Science, Computer Engineering, Information Technology, or similar
• 8+ years of experience in customer-facing roles, preferably Customer Success, Solution Architecture, or Consulting
• 3 years of experience serving as a technical lead or fulfilling a team lead position

Preferred Qualifications

• Able to obtain a Public Sector clearance
• Experience integrating or managing Software-as-a-Service applications and enterprise systems, especially in the fields of Accounting & Finance, Audit, Risk & Compliance, or Sustainability
• Expertise in various data structures and schemas from regulated industries (e.g., finance, audit, compliance, sustainability, etc.) with the ability to translate complex regulatory data requirements into intuitive, software-driven workflows
• Experience integrating with or managing Enterprise Resource Planning (ERP) systems such as Oracle, Workday, SAP, Sage, or similar; Enterprise Performance Management (EPM) systems such as Oracle, Planful, Anaplan, or similar; and Enterprise Data & Analytics systems such as Oracle, Snowflake, Power BI, or similar
• Familiarity with cloud platforms and modern data architectures (Snowflake, Databricks, BigQuery, Redshift, Azure Synapse)
• Prior experience with integration technologies such as Informatica, Microsoft SSIS, Boomi, Mulesoft, Workato, or similar solutions
• Knowledge of API design philosophy/patterns, communication protocols (SOAP, REST, JSON, XML), and encoding
• Strong understanding of Data Engineering, Data Warehousing, and ETL techniques
• Ability to create, review, and troubleshoot queries using SQL
• Intermediate to advanced Python scripting skills, including Python certifications
• Passionate about customer success and driving long-term customer value
• Highly data-driven and detail-oriented
• Excellent verbal and written communication skills, including presentation skills
• Self-starter with the ability to manage time and prioritize demands
• Strong problem-solving skills with technical diagnostic ability
• General computer technology skills (Word/Google Docs, Excel/Google Sheets, PowerPoint/Google Slides)
• Ability to build credibility and relationships with both business stakeholders and technical leaders at various levels
• Ability to influence at all levels and in various departments

Travel Requirements and Working Conditions

• 25% Travel for internal meetings
• Reliable internet access for any period of time working remotely and not in a Workiva office

How You’ll Be Rewarded

Salary range in the US: $151,000.00 - $242,000.00

A discretionary bonus typically paid annually

Restricted Stock Units granted at time of hire

401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [e-mail]

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.