LEAD DME TECHNICIAN - Albuquerque, NM

Hospicelink; Albuquerque (NM); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare provider is seeking a Lead DME Technician to manage the supply and delivery of durable medical equipment. The role involves coordinating team efforts, ensuring timely service, and maintaining equipment integrity to enhance patient care. Candidates must have a strong leadership presence and experience in medical equipment environments.

Benefits

Comprehensive Benefits Package

Growth Opportunity and Career Advancement

Agile and Adaptable team culture

Qualifications

• 3-5 years in durable medical equipment setup, maintenance, and repair.
• Strong interpersonal skills for guidance and support.
• Prior supervisory or lead experience preferred.

Responsibilities

• Support inventory management and route scheduling.
• Assign orders for timely deliveries.
• Assist in training and onboarding of new employees.

Skills

Empathy

Leadership

Problem Solving

Education

High School Diploma or GED

Tools

Durable Medical Equipment

Job description

Dragonfly Health - A great place to land

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry’s first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

Dragonfly Health is our name for a reason.

The dragonfly is symbolic of the transformational impact we’re making on the industry, our people, and the lives we touch. We are a guiding force for what’s ahead, delivering more than equipment and medications, but also comfort and peace of mind.We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.

Whatever it takes. Wherever it takes us. What we offer

• Competitive Pay $22.56 per hour
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
• Growth Opportunity and Career Advancement
• Agile and Adaptable team culture
• Innovative and revolutionary technology solutions
• A higher calling to provide quality patient care

See how Dragonfly Health is transforming the world of hospice and post-acute care.

What you will do

• Support inventory management by conducting regular counts of equipment pieces related to orders and returns.
• Receive daily site schedule and review mapping of routes. May make modifications to routes to ensure that time restraints are met.
• Assigns orders to DME Technicians for delivery
• Receives daily route to accomplish timely delivery of requested hospice equipment.
• Supports leadership with on-boarding and orientation of new employees.
• Assists in on-going training of existing employees by educating, training and coaching.

What we look for

• Proven experience with Durable Medical Equipment setup, maintenance, and troubleshooting.
• Strong leadership skills with ability to coach/lead a team.
• Ability to provide empathetic, patient-focused service and support.
• Problem solving mindset and ability to work independently and efficiently.
• High school Diploma or GED required.
• Three consecutive years driving history with no major moving violations or accidents.

Why Lead DME Technicians are important

The Lead DME Technician position is crucial at Dragonfly Health because it ensures that patients receive the reliable, high-quality medical equipment they depend on for daily comfort and care. This role not only oversees the safe and timely delivery of essential devices but also ensures that each piece of equipment is properly maintained and functional, directly impacting patient health outcomes. By leading a team and providing exceptional service, the Lead DME Technician plays a vital part in fostering trust, enhancing patient safety, and supporting Dragonfly Health’s mission to improve lives through accessible healthcare solutions.

Let's soar together Qualifications Education

Required

High School

Experience

Preferred

Prior supervisory or lead experience

Strong interpersonal skills to provide clear guidance and compassionate support.

3-5 years in durable medical equipment setup, maintenance, and repair.

Licenses & Certifications

Required

Valid U.S. Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.