Lead Direct Support Professional

Goodwill Industries of Northeast Iowa, Inc.; Iowa (LA); On-site; USD 25,000 - 29,000; Part time

Job summary

Goodwill Industries of Northeast Iowa, Inc. is seeking a Lead Direct Support Professional to support program participants in Dyersville, IA. The role involves training, supervising, advising, and coordinating services according to Individual Plans.

The position emphasizes effective communication with participants, guardians, and other stakeholders, along with maintaining accurate documentation and adhering to program policies.

Qualifications

• High school diploma or GED required.
• CPR/First Aid and Medication Management certification within 6 months of starting employment.
• Effective written and verbal communication skills.
• Ability to instruct persons with disabilities.
• Reliable transportation and valid driver’s license.

Responsibilities

• Act as primary contact for parents/guardians at the assigned site.
• Monitor schedules and maintain site cleanliness and participant time off.
• Drive participants to appointments, events, and activities.
• Maintain and submit documentation to the Program Manager timely.
• Assist with training new team members and supervise program plan documentation.
• Provide crisis intervention as needed and document accordingly.

Skills

Communication skills

Discretion & confidentiality

Computer proficiency

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lead Direct Support Professional

Part Time Dyersville, IA, US

24 days ago Requisition ID: 1467

Salary Range: $16.95 To $21.55 Hourly

Job Summary:

This position reports to the Program Manager within the scope of the mission, guiding principles, values, ethics and strategic goals of Goodwill Industries of Northeast Iowa, Inc. This position is responsible for training, supervising, advising, and monitoring activities of persons served as outlined in their Individual Program Plan or Individual Employment Plan. This position also communicates effectively with program participants, counsels them, and coordinates services for them as needed. Provides excellent service to both internal and external customers by way of communication and assistance and by way of quality of work.

Duties and Responsibilities:

(Essential functions of the position are listed in bold print.)

• Acts as primary contact for parents/guardians of program participants at assigned site, county workers, and medical appointments.
• Monitors schedules of program participants, cleanliness of assigned site, and time off for program participant.
• Drives program participants to and from appointments, events, stores, activities, etc.
• Maintains and reviews all documentation and paperwork for assigned site and submits it to the appropriate Program Manager in a timely manner.
• Assists with training new Team Members scheduled to work at the site.
• Supervises the completion of Individual Program Plans and required documentation.
• Maintains accurate documentation on program participants by learning and remaining current on appropriate documentation guidelines and electronic documentation systems, developing a system to manage documentation, and setting priorities.
• Submits documentation for program participants in a timely manner.
• Builds rapport with program participants through effective communication based on the participants’ communication style.
• Provides crisis intervention as needed to defuse situations, determine appropriate intervention, and contact the necessary support systems. Complies with all reporting requirements related to crisis intervention.
• Maintains professional and ethical relationships with program participants, program participant family and friends, co-workers, and other agencies.
• Assists program participants with developing strategies, making informed choices, and following through on responsibilities.
• Encourages program participants to achieve goals and desired outcomes by assisting with the development of programming derived from participants’ preferences, needs, interests, and strengths.
• Provides program participants with information about community resources available to them and helps with increasing the program participants’ ability to self-advocate.
• Ensures program participants have access to appropriate resources and helps with coordination of those resources if needed.
• Provides ongoing assessment of program participants to identify needs and support their capabilities, strengths, and preferences.
• Completes all duties of the job and all work requirements.
• Models Goodwill’s core values, IMPACT. (Inspire Others, Mission First, People Matter, Align with Community, Create Opportunity, Tell our Stories)

Qualifications:

• High school diploma or GED, required.
• A minimum of 1 year related experience, preferred. Must be CPR/First Aid and Medication Management certified within 6 months of starting employment.
• Effective written and verbal communication skills.
• Ability to effectively instruct persons with disabilities.
• Ability to adjust to unexpected or different situations.
• Computer proficiency.
• Reliable cellphone.
• Ability to handle and maintain confidential information.
• Possess a positive attitude and infect others with similar enthusiasm
• Loyalty to the agency and its mission and policies.
• Reliable transportation, valid driver’s license, and automobile insurance, required.
• Ability to use good judgment, discretion, and initiative.