Lead Dining Room Supervisor — Elevate Resident Experience

Robinwood Retirement Community; Morrisville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Health benefits stipend

Paid time off

401(k) with employer match

Job summary

Resort Lifestyle Communities (RLC) is seeking a Dining Room Supervisor to lead the server team during meals and shape an exceptional dining experience for residents and guests.

As a valued member of the community leadership team, you will influence culture, operations, and resident experiences, ensuring every meal becomes a meaningful connection. This on-site role supports growth, development, and service excellence.

Qualifications

• Must be at least 21 years old.
• Schedule: Monday–Friday 11:00am–7:30pm; additional events/holidays may be required.
• Previous service leadership experience preferred.
• Basic Microsoft Office skills (Excel and Outlook).
• Food Handlers permit as required by local ordinances or obtain within two weeks of hire.
• ServSafe Manager certification or obtain within 90 days of hire.

Responsibilities

• Hire and onboard Servers in coordination with Community Managers and/or Executive Chef; provide training and ongoing coaching, support development and growth of Server team, while ensuring schedules align with RLC Labor Model.
• Ensure dining room cleanliness, organization, and systems are consistent per the RLC Operations Guide; monitor, stock and clean the Chef's Pantry and Bistro to maintain freshness, sanitation and excellent presentation; assign cleaning responsibilities and supporting tasks to Servers.
• Lead and monitor dining service quality to guarantee resident and guest satisfaction; personally welcome new residents following the RLC Orientation process; and ensure prompt retrieval of room service trays.
• Participate in community leadership meetings and collaborate with the team to address resident needs, plan upcoming events, and support overall business objectives.

Skills

Lead server

Service leadership

Excel

Outlook

Tools

ServSafe Manager certification

Microsoft Excel

Microsoft Outlook

Job description

Resort Lifestyle Communities (RLC) is seeking a Dining Room Supervisor to lead the server team during meals and shape an exceptional dining experience for residents and guests.

As a valued member of the community leadership team, you will influence culture, operations, and resident experiences, ensuring every meal becomes a meaningful connection. This on-site role supports growth, development, and service excellence.