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Exemption Status
Non-Exempt
Schedule Details
Holidays - Every Other Holiday, Sunday through Saturday, Weekends - Every Other Weekend
Scheduled Hours
10:30 am - 7:00 pm
Shift
1 - Day Shift, 8 Hours (United States of America)
Hours
40
Cost Center
25082 - 5012 Nutrition Support
This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.
- Job Profile Summary Job Profile Summary
The Lead Dietary Aide performs a wide range of tasks for the purpose of providing patients with their appropriate diets on a consistent and timely basis. This is done through answering phones, communicating with nursing, diet education, production. A variety of functions need to be completed to provide quality service to all our customers while maintaining the highest sanitary conditions in accordance with policies and procedures. The Lead Dietary Aide is responsible for the preparation and distribution of food to patients, employees, and the outside community. This is done through the patient tray line, the cafeteria, and functions.
Job Description
I. Major Responsibilities:
- Follows all HACCP standards
- Follows all contract services policies and procedures
- Possesses excellent customer service skills
- Attends department meetings
- Follows and adheres to all supervisor and management instruction
- Assists in keeping all Press Ganey scores within or greater than departmental targets / goal.
Standard Lead Level Responsibilities
- Distributes and monitors the flow of work for an assigned group of employees. Provides training and technical assistance to employees within the assigned work area. Assists supervisor in assuring that assigned employees are provided with appropriate resources, materials, and methods. Provides recommendations to manager or supervisor for the most efficient utilization of assigned personnel. Relays work instruction from the supervisor.
- Complies with established departmental policies, procedures, and objectives.
- Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients, and visitors.
- Attends variety of meetings, conferences, and seminars as required or directed.
- Demonstrates use of quality improvement in daily operations.
- Complies with all health and safety regulations and requirements.
- Maintains, regular, reliable, and predictable attendance.
- Performs other similar and related duties as required or directed.
II. Position Qualifications
All responsibilities are essential job functions.
License/Certification/Education
Required:
- High school degree or equivalent.
- ServeSafe certification obtained within 1 year of employment.
Experience/Skills
Required:
- 1 year in food/culinary experience.
- Must be able to read, write, and comprehend English Must be able to follow both written and verbal instructions
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.
III. Physical Demands And Environmental Conditions
(Office jobs only) Work is considered sedentary. Position requires work indoors in a normal office environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.
As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.
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