Lead Designer – Digital UI/UX Remote (Domestic USA)

Universal Audio, Inc.; Mississippi; Remote; USD 140,000 - 160,000; Full time

Job summary

Universal Audio is seeking a Lead Designer for Digital UI/UX to enhance user experience across our e-commerce and subscription products. In this role, you will establish design excellence and drive projects to optimize user flows, enhancing conversion rates and customer journeys in a dynamic team environment. You will work collaboratively with product, marketing, and engineering teams while managing design resources to elevate our offerings. Ideal candidates will have significant experience in e-commerce UI/UX design and possess a strong foundation in user-centered design principles.

Benefits

Profit Sharing

Medical/Dental/Vision

401K Safe Harbor Contribution

Stock Options

Flexible PTO

Qualifications

• 10+ years overall experience; 5-7+ years in product, UI, and UX design.
• Experience with e-commerce and SaaS models preferred.
• Strong ability to create wireframes, prototypes, and high-fidelity designs.

Responsibilities

• Lead user-centered design efforts for e-commerce products.
• Optimize design for conversion across digital interfaces.
• Collaborate with cross-functional teams to align on user experience.

Skills

User-Centered Design

Conversion Rate Optimization

Communication

Analytics

Education

Bachelor's degree in Graphic Design, Interaction Design, or related field

Tools

Adobe Creative Suite

Figma

Job description

*UA is unable to consider candidates who reside outside of the domestic United States.

As the Lead Designer – Digital UI/UX at Universal Audio, you will lead our user-centered design efforts across e-commerce and subscription-based products. In this pivotal role, you will be responsible for establishing and maintaining a high standard of design excellence, championing our design system, and driving design projects from concept to completion. You will collaborate closely with product, marketing, and engineering teams to optimize user flows, enhance conversion funnels, and shape the end-to-end customer journey.

Responsibilities:

• Define and champion a user-centered design philosophy across the organization.
• Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts.
• Optimize e-commerce and subscription funnels (landing pages, product pages, checkout, upsells) to drive conversion and revenue growth.
• Establish and implement KPIs related to user experience, such as log-ins, page views, retention rate, bounce rate, task success rate, and user error rate, to measure the effectiveness of design efforts.
• Collaborate closely with product management to define product requirements and translate them into user-centric design solutions.
• Partner closely with engineering teams to ensure the feasibility and effective implementation of design specifications.
• Work hand-in-hand with analytics and growth teams to leverage qualitative and quantitative data to inform design decisions.
• Align product UI/UX with our established brand identity, marketing and creative design systems in partnership with the Creative Director.
• Manage external design resources, including agencies, contractors, and vendors, to strategically expand output capacity as needed.
• Stay at the forefront of industry trends, best practices, and emerging tools in UX design to continuously elevate our design capabilities.

Qualifications:

• Proven ability to design clean, modern, and intuitive interfaces for both e-commerce and web/mobile applications.
• Solid understanding and practical experience in service design or customer journey mapping.
• Deep expertise in conversion rate optimization (CRO), user onboarding strategies, and customer retention techniques.
• Excellent communication and presentation skills, with the ability to articulate design decisions clearly to cross-functional stakeholders
• Demonstrated experience with analytics platforms (e.g., Google Analytics, Heap) and A/B testing tools.
• Mastery of industry-standard design tools, including Adobe Creative Suite and Figma, coupled with superb typographic, design, and production skills.

Education/Experience:

• Bachelor's degree in Graphic Design, Interaction Design, or a related field; equivalent work experience will be considered.
• 10+ years of overall experience, with 5-7+ years of progressive experience in product, UI, and UX design, with a strong preference for backgrounds in e-commerce (especially Shopify) and/or SaaS subscription models.

UA Salary Range/Hourly Rate of Pay: California Salary Range = $140,000 - $160,000

Base salary/hourly rate of pay will be based on the cost of labor for the city/state in which the new hire resides, at the time of hire.

UA offers competitive benefits: Profit sharing, Medical/Dental/Vision, 401K Safe Harbor Contribution, Stock Options, Flexible time-off (PTO/Sick Leave/Company Holiday Time-off), etc.

UA Mission: We exist to thrill and inspire music makers everywhere with timeless sound and impeccable craftsmanship, freeing the songs inside and allowing you to sound like the records you love.

UA Vision: In the future, music makers around the world will trust Universal Audio as a friend and creative partner, inspiring them to craft amazing records as naturally as playing their first instrument or singing their favorite song. The best home, project, and professional studios will feature most of the UA equipment from floor to ceiling — ranging from audio interfaces and guitar gear to microphones and software — all of it working together to deliver unrivaled sonics and operational symphony. Our customers will eagerly await each new UA product like a hit record or blockbuster movie, trusting that it may spark them to create the best music of their lives. In doing so, UA will become revered worldwide as the way that music is made.

Universal Audio is an equal employment opportunity employer. Our policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. UA also prohibits harassment of applicants or employees based on these protected categories.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name *

Email *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School Select...

Degree Select...

LinkedIn Profile

Website

Will you now, or in the future, require sponsorship (i.e. H-1B visa, etc.) to legally work in the U.S.? * Select...

Are you being referred by a UA employee? If yes, please enter their first and last name. If no, please indicate: N/A *

If you are being referred by a UA employee, have you spoken with them about the position that you are applying for? If yes, please provide details about what they have shared with you about the position. If you have not spoken with them about the position OR are not being referred by a UA employee, please note “n/a”. *

How do you approach aligning product UI/UX with existing brand guidelines and marketing assets while still innovating and optimizing for user experience? *

Optimizing e-commerce and subscription funnels is a key responsibility. Walk us through a complex conversion funnel you've significantly improved. Detail the specific steps you took, the design interventions implemented, and the measurable impact on conversion rates or revenue growth. *

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Universal Audio’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability

Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.