Lead Dentist

Tend; New York (NY); On-site; Full time

Job summary

An innovative dental practice is seeking a Lead Dentist to partner in a new studio opening in Brooklyn. This role offers a unique opportunity to invest in a DeNovo studio, leading a clinical team while ensuring exceptional patient care. As a partner, you will foster a collaborative environment, mentor staff, and enhance the overall patient experience. Join a rapidly growing team that values technology and hospitality, and be part of transforming the dental experience into something patients look forward to. This position not only offers competitive compensation but also the chance to be a key player in a top-rated practice committed to excellence.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) with 4% match

Malpractice Insurance

Paid time off

CE Zoom resources

Oral health stipend

Qualifications

• Minimum 6 years of post-graduate experience preferred.
• Requires a DDS or DMD degree and CPR/BLS Certification.

Responsibilities

• Hire and train the clinical team, ensuring quality care.
• Mentor and coach clinical personnel to enhance performance.
• Deliver general dentistry services with a focus on patient experience.

Skills

Clinical Mentorship

Leadership Skills

Patient Care

Clinical Coaching

Communication Skills

Problem Solving

Education

DDS or DMD degree

CPR/BLS Certification

Job description

Brooklyn, NY

Tend is rewriting the playbook of modern dentistry by building a company around the patient and the provider. We believe that with the power of technology, a hospitality-driven mindset, and a top tier clinical team, we can make going to the dentist something to look forward to. Our vision is to transform the dental experience into one that is empowering, human and personalized.

Since launching in 2019, we have provided exceptional care to over 100,000 patients across five major cities: New York, Washington DC, Boston, Atlanta and Nashville. With thousands of five-star reviews, Tend has become one of the country's top-rated and in-demand dental practices, with over 650 team members to support this mission. We’re continuing to grow quickly and looking for the best of the best to come join our team.

*Tend offers experienced Dentists the exciting opportunity to buy into a partnership with Tend on a brand new (DeNovo) studio. Our newest DeNovo studio is located in the beautiful Clinton Hill neighborhood of Brooklyn, NY and we are actively looking for a Dentist partner. This studio is opening in July 2025!*

This is an incredible opportunity to make a personal investment and own a stake in a new individual studio. You and Tend both have a stake in the game, and with your leadership, we will both grow together. Once we reach profitability at the site level, you will receive annual distributions.

As a partner in a studio, you will be the Lead Dentist of that location. The Lead Dentist is a mentor and coach to the dentists, hygienists, and dental assistants in the studio. Along with the Studio Manager, the Lead Dentist is responsible for creating an environment that embraces Tend’s Mission, Vision, and Values. The Lead Dentist reports to the Chief Dental Officer.

What will you do as the Lead Dentist and Partner for your studio?

1. Hire and train the right clinical team
   • Clinical Mentorship of all clinical personnel in the studio (guidance on diagnosis, treatment planning, treatment delivery, and patient experience).
   • Clinical Coaching of all clinical personnel in studio (correction of hard and soft skills, performance improvement) with appropriate documentation.
   • Complete Performance Reviews of general dentists in studio on a monthly or quarterly basis, creating Action Plans as needed.
   • Responsible for interviewing and onboarding clinical personnel in conjunction with the Studio Manager, Clinical/ Operations and People teams.
   • Assume role of Clinical Lead in onboarding of new hires.
   • Initiate Quality Assurance Review for new hires.
   • Maintain quality outcomes of care for clinical teams in studio.
   • Review monthly REDOs with Studio Manager, analyze trends.
   • Partner with the Lead Hygienist and Lead Dental Assistant in mentorship and coaching of hygienists and dental assistants, respectively.
   • Partner with SM on escalated members (detractors, Clinical Escalation Workflow) to review case, de-escalate member, and to provide feedback to provider.
   • Make determinations on refunds and other matters related to member escalations.
   • Partner with SM to lead pre-shift huddles, focus on opportunities for improving clinical workflow and member experience.
   • Partner with the Studio Manager on non-clinical functional areas of Clinical/Operations, Finance, People Support, and Revenue Cycle Management (RCM) to optimize performance of your practice.
   • Partner with the Studio Manager to optimize schedules of all providers in the studio, with the goals of improving member access to care, outcomes of care, and achieving studio performance goals.
   • Partner with the Studio Manager to obtain coverage for provider shifts.
   • Assume ownership of clinical outcomes for studio, including taking over difficult cases and coordinating outreach to escalated members.
2. Build a strong studio culture
   • Partner with SM, Lead RDH, and Lead DA to foster a positive working environment.
   • Identify clinical team members with leadership potential.
   • Attend calls with clinical leaders, as needed, and cascade necessary information to studio teams.
3. Clinical Care Deliverables
   • Perform general dentistry services at or above the standards of care.
   • Be capable of mentoring dentists with expanded scopes of practice.
   • Be capable of providing services with a keen attention to elevated patient experience and efficiency of delivery.

About You

• Minimum of 6 years of experience in practice (post-graduate) is preferred.
• Dedication to ensuring the highest quality of care to patients.
• Leadership skills that value collaboration and an inclusive work environment.
• Proven experience mentoring, teaching, leading a group of clinical providers to create outstanding patient care and service.
• Desire to work in an entrepreneurial environment that values high energy and creative problem solving.
• Proven ability to manage complex patient and team member conversations by involving the appropriate cross functional support and assistance.
• High level of integrity and dependability with a strong sense of urgency and results-orientation.
• DDS, DMD degree is required.
• CPR/BLS Certification is required.
• Current License to practice dentistry in state where employed.

Compensation and Benefits

• Day Rate + Monthly Production Bonus + Quarterly Lead Dentist Bonus.
• Medical benefits, dental benefits, and vision benefits.
• 401(k) benefit with a 4% match.
• Dentist Equity & Partnership: Leads will have the opportunity to invest alongside Tend and benefit from our growth.
• Oral health stipend benefit at Tend.
• CE Zoom resources (90+ hours).
• Malpractice Insurance coverage.
• Paid time off plus company holidays.

Pay Range: $900 - $950 + Monthly Production Compensation + Quarterly Lead Dentist Bonus

Full Time Schedule: 4 days per week and 2 rotating Saturdays per month.

Tend Clinton Hill is located at: 495 Myrtle Ave, Brooklyn, NY 11205

The Tend Difference

The highest standard of care, anywhere.

You’ll work with highly-esteemed clinical leadership and experience-obsessed colleagues to provide the best patient experience possible, with access to technology that’s head and shoulders above the average practice. You’ll have exciting opportunities to collaborate with talented team members to make visits extraordinary. Our hospitality-driven approach to care means that patients actually look forward to seeing you.

A top-tier clinical team who puts patients first.

We value science over sales, and promote a culture of warmth and hospitality — our teams are recognized for going the extra mile for our patients. We trust our providers to put patient needs first, and never implement production quotas. We offer a warm, collaborative culture and are proud to be an inclusive, curious team driven by excellence.

Innovate Dentistry. Tend to Others. Grow Together.

Tend has become beloved by patients and providers alike for combining beautiful work environments with cutting-edge clinical technology. Our providers are rewarded based on an innovative pay structure, as well as education programs that are training the next generation of industry leaders. And our top-notch total rewards packages include both best-in-class benefits and compensation. You’ll not only have the chance to be part of a thriving, industry-changing company, but empowered to become an expert in your field and supported through continuing education.

Tend is an Equal Opportunity Employer.

Tend is committed to promoting a work environment in which differences are respected, employees are treated fairly, and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.