Lead Delivery Driver

9005 CVS Pharmacy, Inc.; Kansas City (MO); On-site; USD 38,000 - 73,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Job summary

Omnicare is hiring a Delivery Driver Lead to oversee the efficiency and quality of delivery drivers serving long-term care facilities. You will train staff, coordinate routes, monitor workflow, and ensure timely delivery of medications and supplies while upholding privacy and regulatory standards.

The role requires a late evening shift and on-call availability, with a focus on safety, accuracy, and customer service in a high-impact healthcare logistics environment.

Qualifications

• Ability to acquire and maintain a Pharmacy Technician's License.
• Valid driver’s license with clean driving record.
• High School Diploma or GED required.
• Ability to use routing software (if applicable).
• Customer service orientation and strong communication skills.

Responsibilities

• Coordinate work schedules and delivery routes.
• Monitor workflow and analyze patterns.
• Train transport personnel and oversee staff.
• Ensure timely and accurate delivery of medications and supplies to facilities or homes.
• Maintain vehicle safety and compliance with DOT/OSHA regulations.

Skills

Delivery coordination

Driver training

Customer service

HIPAA compliance

Problem solving

Education

High School Diploma or GED

Tools

Routing software

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Omnicare is a leading provider of pharmacy services to long-term care facilities nationwide, supporting skilled nursing facilities, assisted living communities, and other institutional care settings. Following the sale of Omnicare by CVS Health, this role will support Omnicare and its continued operations as an independent, standalone organization. Candidates should be aware that this role will not remain within CVS Health following the transaction. The individual hired into this role will be employed by Omnicare and will contribute to shaping the future of our organization during this exciting period of growth and transformation.

Position Summary

The Delivery Driver Lead is responsible for the quality and efficiency of the delivery drivers and their operations. In this high impact role, you will serve as a liaison between long term care facilities and delivery staff. You will train all transport personnel. In this role you will:

• Coordinate work schedules and delivery routes
• Monitor work flow to analyze patterns and trends
• Review and set standards for staff
• If needed; Provide timely and accurate delivery of medication, equipment, products and/or supplies into long term care facilities or patient’s homes
• Conduct routine staff meetings

This Role will require a late evening shift and overnight on call availability.

Key Responsibilities

• Assist Delivery Supervisor in training driver personnel
• Coordinate work schedule and delivery routes
• Monitor work flow, analyze patterns and trends
• Conduct routine staff meetings
• Respect the privacy, confidentiality, and security of patient information and property
• Coordinate all special deliveries with the operations supervisor on duty
• Maintain vehicles in good and safe condition to comply with DOT, OSHA, state and federal regulations, and Omnicare policies and procedures
• Follow all applicable government regulations including HIPAA
• Display behavior which exemplifies employee code of conduct guidelines
• Other duties as assigned; Job duties may vary by location
• Ensure shipments are accurate and deliveries are timely
• Perform physical inventories
• Sort all baskets from V2 according to facility units, location, and delivery times
• Scans all medication pending for delivery
• Prepares manifests and ancillary paperwork to correspond to appropriate nursing facility
• Retrieve medication totes from PVII pharmacists that are to be scanned for delivery (STATs included)
• Check bins before delivery departure for missed meds
• During down times assist pharmacy floor for additional support
• Scans manifests into system for confirmation of delivery
• Follow all applicable government regulations including HIPAA
• Take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times
• Maintain and full compliance with all Federal, State and Local laws and regulations
• Maintain highest professional and ethical standards

Required Qualifications

• Ability to acquire and maintain a Pharmacy Technician's License
• Driver’s license in good standing and a clean driving record
• Must maintain a valid driver's license
• Ability to use routing software (if applicable)
• Ability to drive a standard transmission IF necessary
• Verifiable High School Diploma or GED is required
• The ability to concentrate on a task over a period without being distracted
• Use and understand verbal and written communication to interact with customers and colleagues
• Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• The ability to use math to solve a problem, such as calculating day’s supply of a prescription
• Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem
• Choosing the best course of action when faced with a complex situation with several available options
• Customer service orientation

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $18.50 - $35.29. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

We anticipate the application window for this opening will close on: 12/01/2026.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.