Lead Decision Support Analyst (Pittsburgh HYBRID)

highmarkhealth; Pittsburgh (Allegheny County); On-site; USD 110,000 - 160,000; Full time

Job summary

Highmark Health seeks a Lead Data Solutions Analyst to join its Clinical Organization. You will own critical clinical reporting, develop automated production code, and mentor the team on best practices. Strong SAS/SQL and dashboard skills are required to ensure data accuracy and actionable insights.

The role emphasizes leadership in reporting maintenance, collaboration with stakeholders, and driving data-driven clinical strategies in a dynamic healthcare environment.

Qualifications

• 7 years of progressive experience, including leading projects of varying size and complexity.
• Experience as a Decision Support Analyst or equivalent in a business or clinical environment.
• Strong technical skills with large and complex databases and mainframe familiarity.
• Proficiency in SAS/SQL and dashboard development, plus excellent communication.

Responsibilities

• Develop and foster internal relationships across the corporation; provide analytic support.
• Mentor colleagues on technical and business aspects of projects.
• Define issues and study approaches; lead implementation of solutions.
• Model data sources, design data flows, and ensure secure knowledge delivery.
• Interpret data and present findings to internal/external audiences; drive follow-up actions.

Skills

Leadership

Analytics

Data modeling

SQL

Education

Bachelor's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

Master's degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

Tools

SAS

R

SQL

DB2

Teradata

Oracle

Cognos

Business Objects

Enterprise Guide

Job description

CANDIDATE MUST BE US Citizen (due to contractual/access requirements)

Highmark Health is seeking a highly skilled and motivated Lead Data Solutions Analyst to join our Clinical Organization. This role is ideal for a proactive problem-solver with a strong blend of technical expertise and business acumen. The Lead DSA will be a key driver in the development and maintenance of critical clinical reporting, utilizing their analytical prowess to identify insights and support data-driven business decisions. Candidate will take a leadership role in the ongoing reporting maintenance and development, developing code for the automated production environment, and guiding other team members with innovative techniques and best practices.

The successful candidate will own and manage various reporting processes, ensuring data accuracy and reliability. This includes proficiency in SAS/SQL for code management and troubleshooting, along with a solid understanding of dashboard development. This position requires exceptional organizational and communication skills to effectively coordinate with diverse stakeholders, resolve technical issues, and present key findings that influence clinical strategies. If you are passionate about leveraging data to improve healthcare outcomes and thrive in a dynamic, technically challenging environment, we encourage you to apply.

ESSENTIAL RESPONSIBILITIES

• Develop and foster internal relationships across the corporation. Provide analytic and consultative support to a broad spectrum of internal customer areas and external business partners.
• Mentor colleagues with less experience on both the technical and business aspects of project and consultative work.
• Determine how decision support systems will provide information required to make effective business decisions, translate requirements into applications that employ appropriate decision support and reporting tools. Use broad experience and technical knowledge to propose solutions to complex business problems. Take the lead in driving the implementation of the recommended solutions.
• Take the lead in defining issues and ideas to be studied as well as the approach (methodological and technical) to be used in addressing studies and projects. Create and/or develop new methods of analysis, database design and performance measurement or, in some cases, adaptation of existing solutions to new areas.
• Perform modeling of data sources and flows, work with data management staff to define an operational framework that will define, develop and implement policies and security frameworks to ensure precise and secure deliver of knowledge and information.
• Provide assistance and, depending on skill and experience, lead with interpretation of raw data, statistical results or otherwise compiled information, identify follow-up action items and prepare or assist in the preparation of written reports and/or oral presentation of findings to internal and external audiences, customer managers, clinical staff, compliance agencies, group accounts, providers, agent plans, and brokers.
• Develop and maintain moderate-to extremely-complex computer programs using 4GL programming languages (such as SAS, R, SQL) and other database technology (DB2, Teradata, and Oracle).
• Other duties as assigned or requested.

EDUCATION

• Required: Bachelor's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field
• Preferred: Master's Degree in Computer/Information Science, Mathematics/Statistics, Economics, Industrial Engineering, Operations Research, or related field

EXPERIENCE

• Required: 7 years of relevant, progressive experience in the area of specialization, including experience in leading projects of varying size and complexity (exempted experience requirement effective August 2016)
• Preferred: Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business or clinical environment with direct responsibility for applying technology

SKILLS

• Strong technical skills in the mainframe, PC and Internet-based technologies to be effective and must be comfortable and proficient using large and complex databases
• Strong skills using various third-party office and report generation products such as Microsoft Office, Business Objects, Cognos, and Enterprise Guide.
• Strong communication skills. Must be comfortable presenting findings and offering recommendations to senior management

Language (Other than English): None

Travel Requirement: 0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

• Position Type: Office-based
• Teaches / trains others regularly: Occasionally
• Travel regularly from the office to various work sites or from site-to-site: Occasionally
• Works primarily out-of-the office selling products/services (sales employees): Never
• Physical work site required: Yes
• Lifting: up to 10 po