Lead, DC Operations (Control Room)

adidas; Wilkes-Barre (Luzerne County); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Parental leave

Education assistance

Paid holidays

Job summary

adidas is seeking a Back Half Night Shift Leader in Wilkes-Barre, PA. This hourly role supports the operations leadership team by allocating labor, leading meetings, and coaching associates to meet service levels and safety standards.

The position is highly technical, requiring strong problem-solving skills and hands-on use of WMS tools. The role collaborates with supervisors to monitor flows, drive performance, and share best practices while fostering a safe, inclusive, and performance-driven

Qualifications

• English language proficiency required.
• Experience with warehouse operations and SOPs.
• Minimum two years in distribution/warehouse experience.
• Able to work in a night shift and maintain safety.

Responsibilities

• Collaborate with supervisor and other staff to meet daily SLA goals.
• Lead meetings and assign job duties; coach for success.
• Monitor workflows, dwell management, and overall shift performance.
• Troubleshoot operational issues and escalate to senior management when needed.
• Utilize WMS to log activities and analyze data; drive process improvement.

Skills

Leadership

Problem-solving

Team collaboration

Safety consciousness

Analytical thinking

Education

High school diploma or equivalent

Tools

WMS (Warehouse Management System)

RF Guns

Excel

MS Office

Job description

Shift: Back Half Night (Thursday-Saturday 5pm-5am)

This hourly position supports the operations leadership team by contributing to labor allocation, leading meetings, assigning job duties, coaching for success, creating a safe & collaborative work environment, and driving process improvement. This leader will act as cultural ambassador that views the business holistically. The role will be very technical and require strong problem-solving skills. Leads will work closely with department supervisors to monitor work flows, manage dwells, and drive overall shift performance.

Purpose & Overall Relevance for the Organization:

This hourly position supports the operations leadership team by contributing to labor allocation, leading meetings, assigning job duties, coaching for success, creating a safe & collaborative work environment, and driving process improvement. This leader will act as cultural ambassador that views the business holistically. The role will be very technical and require strong problem-solving skills. Leads will work closely with department supervisors to monitor work flows, manage dwells, and drive overall shift performance.

Key Responsibilities:

• Collaborate with supervisor and all other operational/support staff to meet daily SLA goals
• Understand and act as a role model in following all standard operating procedures (SOPs)
• Troubleshoot and problem solve for operational issues throughout the warehouse escalating to senior management and Support staff when applicable.
• Analyze and decipher operational data through reporting and Warehouse Management Systems( WMS) recognizing trends in order/product flow.
• Develop and maintain a safe work environment
• Ability to reward and recognize performance
• Train and coach associates to achieve all operational goals and service levels
• Mentor and develop teammates to perform better in their current roles while preparing them for future career opportunities
• Ability to develop and share best practices
• Create a positive team environment that encourages all associates to provide insights and feedback to improve processes, adapt to an ever-changing business, and stay focused on customer satisfaction
• Utilize warehouse tools, including radio frequency hand held units(“RF Guns”) and computer kiosks, to update transactions within the warehouse management system (WMS) and log activities in the labor management (LM) module

Knowledge, Skills and Abilities:

• Required to speak, read, write and comprehend the English language
• Excel, Outlook, Word and working knowledge of WMS principles
• Ability to work collaboratively within a large group of co-workers
• Positive and enthusiastic approach
• Strong knowledge of DC operations, including storage methods and material flow
• Performance and metrics driven mindset

Physical Requirements:

• regularly required to talk or hear; Sit, stand or walk; use fingers, hands and arms to feel, handle, grip, grasp, lift, push and pull for up to twelve (12) hours/day
• able to work in a warehouse environment
• able to reliably attend work/scheduled hours
• occasionally required to sit; bending, twisting, climb or balance; lift and carry items such as boxes weighing up to forty (40) pounds; and stoop, kneel, crouch, and crawl

Requisite Education and Experience / Minimum Qualifications:

• High school diploma or equivalent
• Minimum of two (2) years related distribution experience and/or training
• Required to speak, read, write, and comprehend the English language.

WHAT WE OFFER

Competitive benefits including medical dental vision 401k with employer match paid parental leave education assistance and more. Opportunities for growth and development within a global brand that values diversity and innovation.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We actively encourage individuals with disabilities to apply and will provide reasonable accommodations throughout the recruitment process. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.

adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 14 weeks of paid parental leave.

Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.

The working location of this position is Wilkes-Barre, PA.

Though our teammates hail from all corners of the world, our working language is English.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE:Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP:Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.
Culture Starts With People, It Starts With You
By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.