Lead Data Insights — Customer Analytics (Hybrid)

Utah SHRM; Alexandria (VA); Hybrid; USD 125,000 - 145,000; Full time

Job summary

Utah SHRM is seeking a Manager of Data Insights to lead initiatives in customer analytics and intelligence. This role involves overseeing customer analytics, including segmentation and predictive modeling, to inform business priorities.

The position follows a hybrid work schedule, requiring three days in-office and two days remote. Candidates should have 8+ years of experience, expertise in analytical tools like Power BI and Tableau, and strong communication skills.

Qualifications

• 8+ years of experience in customer analytics or data insights with expertise in customer segmentation.
• Ability to translate complex analytical findings into clear insights for non-technical audiences.
• Excellent verbal and written communication skills.

Responsibilities

• Identify trends, risks, and opportunities within customer data.
• Develop business intelligence solutions for stakeholders.
• Partner with internal teams for strategic insights.

Skills

Customer segmentation

Attribution modeling

Predictive modeling

Data analysis

Communication skills

Education

Bachelor’s degree in Marketing, Analytics, or Computer Science

Graduate certificates in analytics or reporting

Tools

Power BI

Tableau

SQL

Alteryx

Python

Job description

Utah SHRM is seeking a Manager of Data Insights to lead initiatives in customer analytics and intelligence. This role involves overseeing customer analytics, including segmentation and predictive modeling, to inform business priorities.

The position follows a hybrid work schedule, requiring three days in-office and two days remote. Candidates should have 8+ years of experience, expertise in analytical tools like Power BI and Tableau, and strong communication skills.