Lead Data Analyst (REMOTE)

Dick's Sporting Goods; United States; Remote; USD 76,000 - 125,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Lead Analyst to support the Customer Analytics portfolio, transforming data into actionable insights. The ideal candidate has a strong background in customer analytics, with expertise in SQL, Python, and cloud data platforms. This role involves strategizing and leading analytical projects, contributing significantly to the company's decision-making processes.

Benefits

Competitive rewards package

Generous suite of benefits

Qualifications

• 5-7 years of experience in customer analytics.
• Experience with BI tools like Tableau or PowerBI.
• Knowledge of customer data models and integrating data across sources.

Responsibilities

• Develops strategic analyses and synthesizes data for actionable insights.
• Defines analytical priorities and delegates analysis work.
• Leads training sessions on self-service reporting tools.

Skills

Customer analytics

Data synthesis

Strategic analysis

Data storytelling

Statistical analysis

Education

Bachelor's Degree in Economics, Statistics, or Related Field

Tools

SQL

Python

R

Power BI

Google Cloud Platform

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Job Purpose:

The Lead Analyst supports the Customer Analytics portfolio, developing strategic analyses and occasional reporting to unearth insights to inform action rooted in data, with little direction – and serving as a subject matter expert in the space. Under general supervision, this individual will synthesize data acquired from myriad resources, coalescing disparate information into a cohesive, actionable story.

Job Responsibilities:

Analytics & Testing

• Develops strategic analyses to unearth insights to inform action rooted in data,synthesizing data acquired from myriad resources, to tell cohesive, actionable stories.

• Defines analytical priorities for functional area, and effectively delegates analysis work to support business timelines and objectives.

• Retains overall responsibility for the quality of analytical output of the defined functional area.

• Proactively evaluates analytical process and seeks out better or faster ways of generating value for business decision making.

• Able to use common tools and platforms (e.g. SQL, GCP, Excel) and/or vendor platforms (Facebook, Instagram, DV360) to query, join, extract, and manipulate raw data from disparate sources to tell a comprehensive story with key insights and recommended actions.

• Deliver analysis, insights, and recommendations to technical and non-technicalaudiences. Contribute to, and implement, statistically sound test designs, andpresent findings to cross-functional business stakeholders to contribute to mid- and long-term strategy.

Business Stakeholder Support

• Support ad hoc requests for analytics and ad hoc reporting, as well questions from business stakeholders around methodology, how to interpret a metric or trendline, and how to use self-service reporting tools.

• Support ad hoc analyticsrequests in a timely and prioritized manner.

• Lead formal and informal trainingsessions with client groups to enable business stakeholders to answer questions via self-service tools such as Intera (internal BI tool) and PowerBI.

Team Leadership & Development

• Acts as a coach/mentor for other more junior analysts, disseminating best practices and conferring knowledge.

• May manage a direct report, and if so,responsible for analytical development and teammate engagement.

Desired Skillset:

• Experience with customer analytics across digital, retail, and omnichannel touchpoints.

• Proven track record in analyzing customer behavior, segmentation, lifetime value, churn, and acquisition metrics.

• Hands-on experience with data platforms and analytics tools such as SQL, Python/R, and visualization tools such as Power BI or Looker. Experience with cloud data platforms (e.g., Google BigQuery) preferred.

• Experience with Customer Analytics, Customer Journey Analytics and/or Customer Profiling Analytics a plus.

• Strong knowledge of customer data models, including first-party data strategy, CRM data structures, and integrating data across multiple data sources.

• Demonstrated ability to influence business strategy through customer insights.

QUALIFICATIONS:

• Bachelor's Degree or Equivalent Level Preferred Economics, Statistics, Liberal Arts or Related Field.

• 5-7 Years of Experience

• SQL, R, Python, experience with BI tools (Tableau, Qlik, PowerBI); Testing and Optimization Tools; GCP or Azure Experience

Targeted Pay Range: $76,500.00 - $124,600.00. This is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits. Individual pay is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all teammate pay regularly to ensure competitive and equitable pay.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.