Lead Data Analyst, Product Performance & Engagement

The Walt Disney Company; Santa Monica (CA); Sur place; USD 142 000 - 190 000; Plein temps

Résumé du poste

The Walt Disney Company, via Disney Entertainment and ESPN Product & Technology, seeks a Lead Data Analyst to own product performance and engagement analytics for Disney+ and Hulu. You will design and deliver analyses to inform product decisions across browse, messaging, churn, and subscriber metrics.

You will partner with Product, Engineering, and Analytics teams to build scalable analytics, create dashboards in Tableau and Looker, and mentor analysts while advancing methodological rigor across

Qualifications

• Bachelor's degree in Analytics, Mathematics, Statistics, Computer Science, or related field.
• 7+ years of experience in data analytics, BI, or related discipline.
• Strong understanding of statistical theory and sound data collection practices.
• Advanced SQL skills for manipulating and transforming large datasets.
• Excellent communication and presentation skills with stakeholders at all levels.
• Ability to solve complex problems with minimal guidance.
• Proficiency in Tableau and Looker for data visualization.
• Expertise with Python or R and data warehousing concepts.
• Comfort using AI in analytics use cases.
• Experience in streaming-space analytics across Product, Content, Subscriber, Messaging, Churn

Responsabilités

• Own User Behavior Analysis to uncover actionable insights.
• Conduct forensics and root cause analysis for rapid remediation.
• Develop strategic optimization recommendations balancing goals and user satisfaction.
• Collaborate cross-functionally with Product, Tech, Data Engineering and Data Product teams.
• Lead end-to-end analytics projects from hypothesis to delivery of insights.
• Build data visualizations with dashboards and advanced reports.

Connaissances

Analytical thinking

Storytelling with data

Statistical concepts

Problem solving

Cross-functional collaboration

Leadership of analytics projects

Communication with stakeholders

Formation

Bachelor's degree in Analytics/Math/Statistics/CS

Advanced degree preferred

Outils

SQL

Tableau

Looker

Python

R

Data warehousing

Description du poste

Lead Data Analyst, Product Performance & Engagement

Disney Entertainment and ESPN Product & Technology (DEEPT) is seeking a highly skilled and self-driven Lead Data Analyst - Product Performance & Engagement to join the Product & Tech Analytics team. This role is ideal for a strategic thinker with a deep analytical background who can independently design, execute, and deliver impactful insights that optimize Disney Streaming products (D+, Hulu). This role will be a generalist across all areas of Product, Content, Subscriber, Messaging and Churn spaces.

You will be part of a multidisciplinary team of analysts and analytical engineers responsible for assessing and improving browse telemetry data quality and producing high-impact analysis of streaming product performance across Hulu and Disney+. Working cross-functionally with Product, Engineering, Data Engineering, and Analytics partners, you will help develop scalable solutions, ensure metric consistency, and uncover the "why" behind key product trends and anomalies.

What You’ll Do

• Own User Behavior Analysis: Independently analyze user navigation and pathing data to uncover actionable insights and drive improvements to the Hulu user experience.
• Forensics & Root Cause Analysis: Drive rapid-response investigations and anomaly detection efforts to diagnose data or product issues and guide timely remediation.
• Drive Strategic Optimization: Develop and present recommendations for optimizing experiences, balancing business goals with user satisfaction.
• Collaborate Cross-Functionally: Act as a key partner to Product, Tech, Data Engineering and Data Product, and other teams to align analytics initiatives with overarching business strategies.
• Lead End-to-End Projects: Take full ownership of analytics projects, from identifying business needs and formulating hypotheses to delivering polished insights and recommendations.
• Build Data Visualizations: Create dashboards and advanced reports using tools like Tableau and Looker to track performance, trends, and experimentation outcomes.

What to Bring

• Bachelor's degree in Analytics, Mathematics, Statistics, Computer Science, or a related field.
• 7+ years of experience in data analytics, business intelligence, or a related discipline.
• Strong conceptual understanding of statistical theory, including hypothesis testing, probability distributions, sampling error, and confounding variables; ability to ensure that data collection and analytical frameworks adhere to sound statistical principles.
• Advanced SQL skills, with the ability to manipulate, cohort, and transform large datasets effectively.
• Exceptional communication and presentation skills, with experience delivering insights to stakeholders at all levels.
• A demonstrated ability to solve complex, ambiguous business problems with minimal guidance.
• Strong proficiency in data visualization tools (e.g., Tableau, Looker) and the ability to communicate insights through compelling storytelling.
• Expertise with statistical tools (e.g., R, Python) and data warehousing concepts.
• Comfortable leveraging AI in analytics use cases
• Experience with one or more analytics areas in the streaming space, e.g. Product, Content, Subscriber, Messaging and Churn

Nice-to-Haves

• Advanced degree in Analytics, Mathematics, Statistics, Computer Science, or a related field.
• Ability to identify and appropriately call out issues to leadership
• Strong motivation and ability to learn from questions and experiences

Additional Information

#TECHATDISNEY

#DISNEYANALYTICS

The hiring range for this position in Santa Monica, CA is $141,900 - $190,300 per year and in New York, NY is $148,700 - $199,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Work Location

Primary: Santa Monica, CA, USA

Alternate: USA - NY - 7 Hudson Square

Employment Type

Full time