Lead, Cybersecurity Operations

RB Global; Westchester (IL); On-site; USD 150,000 - 190,000; Full time

Job summary

RB Global, Inc. is seeking a Lead, Cybersecurity Operations to advance our global CSOC capabilities.

This hands-on leader oversees threat detection, incident response, and continuous improvement of security operations across the organization, acting as the escalation point for analysts and liaising with leadership to translate strategy into action. The role emphasizes operational excellence, development of playbooks, and driving improvements in MTTD/MTTR, with deep technical expertise in SIEM,

Qualifications

• Bachelor’s degree or equivalent practical experience in CS, IT, or cybersecurity.
• Security+ or equivalent certifications (GCIH/GCIA/GCED or similar).
• 5–8+ years in cybersecurity operations or SOC environments.
• Proven experience leading or coordinating incident response activities.
• Hands-on experience with SIEM platforms and detection-driven operations.

Responsibilities

• Oversee day-to-day security monitoring, detection, and response activities with high-quality investigations and timely remediation.
• Serve as the primary technical escalation point for analysts and ensure depth in investigative outcomes.
• Own end-to-end incident response lifecycle and coordinate with leadership and SOC for clear updates.
• Drive detection and response maturity through SIEM tooling, use-case development, and telemetry optimization.
• Break down strategic cybersecurity objectives into actionable workstreams and track progress.

Skills

Threat detection

Incident response

Lead/leadership

SIEM tooling

Analytical mindset

Education

Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field

Tools

SIEM platforms

EDR

NDR

WAF

Identity monitoring tools

Job description

About the Role:

We are seeking a Lead, Cybersecurity Operations to play a critical role in advancing our global Cybersecurity Operations (CSOC) capabilities.

This individual will serve as a senior technical leader responsible for overseeing threat detection, incident response, and continuous improvement of security operations across the organization. As part of the Cybersecurity Operations Team, the Lead will drive operational excellence by enhancing detection strategies, improving incident response processes, and ensuring effective use of security technologies. This role acts as the primary technical escalation point for analysts and a key liaison between leadership and the SOC team—translating strategic direction into actionable work and ensuring meaningful outcomes.

This position requires a hands-on leader with deep technical expertise, strong operational awareness, and a passion for elevating both team performance and cybersecurity capabilities in a fast-paced, evolving threat landscape.

Responsibilities:

• Lead Cybersecurity Operations Execution & Quality Oversee day-to-day security monitoring, detection, and response activities, ensuring high-quality investigations and timely remediation of security events and incidents.


• Serve as Primary Technical Escalation Point Act as the go-to escalation resource for analysts, providing hands-on guidance for complex investigations and ensuring consistency and depth in investigative outcomes.


• Own Incident Response Lifecycle & Stakeholder Coordination Lead and coordinate complex security incidents end-to-end, while acting as a liaison between leadership and the SOC—translating strategic direction into actionable tasks and delivering clear, meaningful updates.


• Drive Detection & Response Maturity (SIEM & Tooling) Lead SIEM-driven operations and continuously improve detection capabilities through use-case development, tuning, telemetry optimization, and enhanced coverage across security domains.


• Coordinate SME Programs & Operational Initiatives Break down strategic cybersecurity objectives into actionable workstreams, track progress, remove blockers, and ensure successful execution of team initiatives.


• Develop & Optimize Playbooks, Processes, and Automation Create and refine incident response playbooks, SOPs, and automation opportunities to improve consistency, efficiency, and scalability of operations.


• Leverage Metrics & Threat Insights to Drive Improvement Track key operational metrics (MTTD, MTTR, alert fidelity) and conduct advanced threat analysis to inform decisions, strengthen defenses, and continuously improve security posture.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or related field (or equivalent practical experience).


• Security+, GCIH, GCIA, GCED, or equivalent certifications.


• 5–8+ years of experience in cybersecurity operations or SOC environments


• Proven experience leading or coordinating incident response activities


• Hands-on experience with SIEM platforms and building detection-driven operations


• Strong familiarity with security technologies such as EDR, NDR, email security, WAF, and identity/security monitoring tools