Lead Customer Systems Design Engineer

Hardware FYI; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

AMD is seeking a Lead Customer Systems Design Engineer in Austin to drive successful design, integration, and deployment of x86-based embedded solutions for networking and storage customers. You will lead architecture reviews, schematic reviews, and hands-on debugging, enabling OEM/ODM partners to bring high-performance AMD platforms to market.

You will interface with customers, field teams, and R&D, delivering guidance, training, and rapid issue resolution while feeding insights back to product

Qualifications

• Bachelor or Master in Electrical Engineering, Computer Engineering, Computer Science, or related field.
• Hands-on debugging of SoC and x86 platforms.
• Experience guiding customers and designing-in with ODMs or OEMs.
• Strong knowledge of high-speed signaling, memory interfaces, and PCIe.

Responsibilities

• Guide ODM/OEM customers on integrating AMD processors into networking and storage products.
• Perform architecture reviews, schematic reviews, design-in support, and customer training.
• Debug and root-cause issues on AMD platforms with development teams.
• Provide enablement to field sales and support staff; travel occasionally.

Skills

Hardware architecture

HW design debugging

Power delivery

Signal integrity

High-speed testing

DDR4/5, LPDDR4/5

PCIe 4/5

C/C++

Python

Perl

Linux

Windows Server

Customer communication

ODM/OEM guidance

Education

Bachelor's or Master's in Electrical/Computer Engineering or related field

Tools

None

Job description

ADVANCE YOUR CAREER. ADVANCE THE WORLD.

At AMD, we believetechnology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMDis shapingthefuture.

Whetheryou’redesigning next-gen processors, enabling AI breakthroughs, orbringing leading edge products to market, every role at AMD contributes to something bigger— technologythat moves the world forward.Join us and, together, we’ll advance your career.

THE ROLE:

We are looking for a Lead Customer Systems Design Engineer within AMD’s Customer Applications Engineering (CAE) team, driving the successful design, integration, and deployment of x86-based embedded solutions for networking and storage customers. This role combines deep system-level expertise with hands-on debug and architecture guidance, enabling OEM/ODM partners to bring high-performance, reliable products to market.

THE PERSON:

We are looking for an engineer who acts as a key interface between customers, field teams, and R&D—leading root-cause analysis of complex platform issues across hardware and software boundaries, providing design reviews (architecture, schematic, SI/PI), and influencing solution quality and readiness. Delivers impactful customer enablement through technical guidance, training, and rapid issue resolution, while feeding critical insights back into product development to improve future AMD platforms.

KEY RESPONSIBILITIES:

• Provide guidance to ODM/OEM customers on effectively integrating AMD processors into networking and storage products and custom designs.
• Guidance consists of architecture reviews, schematic reviews, design-in support, and training customers on product features.
• Analyze, debug, and root cause issues found with AMD processor enabled platform and work with appropriate development teams to provide a solution.
• Train field sales and support staff in the features and uses of AMD products. Occasional international travel may be needed.

PREFERRED EXPERIENCE:

• Expertise in hardware architecture, logic/circuit design and implementation.
• Hands-on experience in design and debugging HW issues on SoC and x86 platform.
• Experience with signal integrity and power delivery network.
• Familiarity with High-speed circuit testing (oscilloscope and JBERT usage).
• Experience with DDR4/5, LPDDR4/5, U/R/LR DIMM JEDEC standards, PCIe4/5, 1/2.5/10G Ethernet.
• Familiarity with programming / scripting language (C/C++, Python, Perl, ...).
• Familiarity with Server OSes (Linux, Windows Server).
• Ability to communicate technical issues and solutions with the customer and internal teams.

ACADEMIC CREDENTIALS:

• Bachelor or Masters of Science in Electrical Engineering, Computer Engineering, Computer Science, or related.

LOCATION: Austin, TX

This role is not eligible for Visa sponsorship

Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.