Lead Customer Success Engineer

Motion Recruitment Partners LLC; New York (NY); Remote; USD 80,000 - 110,000; Full time

Job summary

A remote-first SaaS company in advertising measurement seeks a Customer Success Engineer. This role combines technical problem-solving with client support, focusing on integration and enablement. Ideal for those who thrive in fast-paced environments, it offers growth and cross-functional exposure.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation Time

Qualifications

• Proficiency with Python, SQL, and JavaScript.
• Excellent communication skills for technical concepts.

Responsibilities

• Hands-On Coding and Technical Troubleshooting.
• Client-Facing Integration and Support.
• Training Internal Teams and Writing Documentation.

Skills

Python

SQL

JavaScript

Communication

Tools

Google App Scripts

Job description

We’re working with a remote-first SaaS company in the advertising measurement space. They’re looking for a Customer Success Engineer to join their fully remote team (must work U.S. hours). This is a full-time opportunity with a modern AdTech stack including Python, SQL, JavaScript, Google App Scripts, and API integrations.

This is the perfect role for someone who loves combining code with customer success. You’ll act as both a technical problem-solver and a trusted partner to clients, working directly on integration support, internal tooling, and technical enablement. It’s a fast-paced environment with real impact ideal for someone who can move fast, communicate clearly, and bridge the gap between tech and people. There’s a ton of room for growth, ownership, and cross-functional exposure.

Required Skills & Experience
· Proficiency with Python, SQL, and JavaScript
· Hands-on experience with Google App Scripts
· Strong understanding of web behavior
· Experience working with APIs
· Excellent communication skills, especially explaining technical concepts to non-technical users
· Strong writing ability - documentation, emails, or client communication
Desired Skills & Experience
· Background in AdTech, MarTech, or experience with MMPs
· Previous experience mentoring or supporting team members
· Startup or high-growth environment experience
· Willingness to occasionally work weekends for priority clients
What You Will Be Doing
Tech Breakdown
· Google App Scripts / JavaScript
· SQL / Data Integration
· Python / API Integration
· Documentation & Enablement
Daily Responsibilities
· Hands-On Coding and Technical Troubleshooting
· Client-Facing Integration and Support
· Training Internal Teams and Writing Documentation
· Collaboration with Product and Engineering

You will receive the following benefits:
· Medical, Dental, and Vision Insurance
· Paid Vacation Time

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.