Lead Customer Service Representative, Full or Part Time

Circle K; Wilson (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading company as a Lead Customer Service Representative in Wilson, NC. This role offers flexible schedules, opportunities for growth, and a fun work environment. You'll manage shifts, provide excellent customer service, and gain valuable experience in a fast-paced setting.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain high service standards.
• Interact with customers in a fun, energetic team.

Skills

Selling products to customers

Providing excellent customer care

Effective communication

Teamwork

Problem-solving

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join us to apply for the Lead Customer Service Representative, Full or Part Time role at Circle K.

Store 2723471: 4940 Raleigh Rd Pkwy W, Wilson, North Carolina 27896

Availability - Shift/Days

Flexible Availability

Position Overview

We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, and fun environment with opportunities for growth, look no further.

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, handle cashier duties, make purchase suggestions, and sometimes work with our food program. You will also gain entry-level management experience by leading shifts regularly. The role involves working inside and outside the store to maintain high standards and provide fast, friendly service, with regular and predictable onsite attendance.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

Skills and Qualities

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing quickly while having fun
• Teamwork to achieve goals
• Problem-solving and idea generation
• Thinking quickly and offering suggestions
• Leading a team of employees
• Supervisory experience at entry level

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift/carry up to 30 pounds for up to 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend, twist, and reach during shifts
• Manipulate objects, possibly climb ladders

Circle K is an Equal Opportunity Employer and complies with the Americans with Disabilities Act (ADA) and all applicable laws. Applicants with disabilities may request accommodations during the application process.