Lead Customer Service Representative, Full or Part Time

Circle K; Willoughby (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading convenience store chain as a Lead Customer Service Representative. This role offers the chance to work in a dynamic environment, providing excellent customer service while gaining valuable management experience. Enjoy flexible schedules, competitive pay, and a variety of benefits including insurance and tuition reimbursement.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career and willingness to learn.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain high service standards.
• Interact with customers and work with a team.

Skills

Selling products to customers

Providing excellent customer care

Effective communication and friendly conversation

Performing tasks quickly while maintaining a positive attitude

Teamwork to achieve goals

Problem-solving and quick thinking

Leading a team of employees

Entry-level supervisory experience

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join to apply for the Lead Customer Service Representative, Full or Part Time role at Circle K.

Store 4705616: 37032 Vine St, Willoughby, Ohio 44094

Availability - Shift/Days

Flexible Availability

Position Overview

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and occasionally work with our food program. You will also gain entry-level management experience by leading shifts regularly. You will work in various areas inside and outside the store to maintain high standards and provide friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

Skills and Qualifications

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing tasks quickly while maintaining a positive attitude
• Teamwork to achieve goals
• Problem-solving and quick thinking
• Leading a team of employees
• Entry-level supervisory experience

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashier experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Ability to stand and/or walk for up to 8 hours
• Lift and carry up to 30 pounds regularly
• Occasionally lift up to 60 pounds
• Push/pull with arms up to 20 pounds
• Bend and twist for up to one hour per shift
• Manual dexterity for grasping, reaching, and climbing as needed

Circle K is an Equal Opportunity Employer. We comply with the ADA and all relevant laws. Applicants with disabilities may request accommodations during the application process.