Lead Customer Service Representative, Full or Part Time

Circle K; Norwalk (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading convenience store chain is seeking a Lead Customer Service Representative in Norwalk, Ohio. This role offers flexible scheduling and opportunities for advancement in a dynamic team environment. Responsibilities include managing customer interactions, leading shifts, and ensuring high standards of service and store appearance.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain store appearance.
• Interact with customers to achieve daily goals.

Skills

Effective communication

Teamwork

Problem-solving

Leadership

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join to apply for the Lead Customer Service Representative, Full or Part Time role at Circle K.

Store 4705694: 211 Cleveland Rd, Norwalk, Ohio 44857

Availability - Shift/Days: Flexible Availability

Position Overview

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment, and grow your career, look no further.

Benefits

• Medical, Vision, Dental, & Life Insurance / Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

Greet customers, operate the register, handle cashier duties, make purchase suggestions, and assist with food programs. Lead shifts regularly to gain entry-level management experience. Maintain high standards for store appearance and provide fast, friendly service. Ensure regular onsite attendance. Work across various store areas to support store operations.

Interact with customers daily, working with a fun, energetic team to accomplish daily goals.

Skills and Qualities

• Selling products and providing excellent customer care
• Effective communication and friendly interaction
• Ability to work quickly while having fun
• Teamwork and goal achievement
• Problem-solving and quick thinking
• Leadership and entry-level supervision

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift/carry up to 30 pounds regularly, up to 60 pounds occasionally
• Push/pull with up to 20 pounds of force
• Bend, twist, grasp, reach, and manipulate objects as needed

Circle K is an Equal Opportunity Employer, complying with the ADA and all applicable laws. Applicants with disabilities may request accommodations during the application process.