Lead Customer Service Representative, Full or Part Time

Circle K; Matthews (NC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Flexible Scheduling

Weekly Pay

Stable Employer

Career Growth

Fun Team

Varied Tasks

Paid Training

401K Match

FSAs

Job summary

A leading convenience store chain is looking for a Lead Customer Service Representative, offering full or part‑time positions. The ideal candidate will be responsible for greeting customers, running the register, and leading shifts while contributing to a fun team environment. Qualifications include a high school diploma and experience in retail or customer service. Benefits such as medical insurance and flexible schedules are provided. Join us for a fast‑paced career opportunity in Matthews, NC.

Qualifications

• Retail and customer service experience preferred.
• Entry‑level management experience is beneficial.
• Sales associate or cashiering experience is an advantage.

Responsibilities

• Greet customers and process transactions at the register.
• Maintain store appearance and manage food program.
• Lead shifts and provide management experience.
• Ensure predictable onsite attendance.
• Interact with many customers daily, working as part of a fun, energetic team.

Skills

Selling products to customers

Providing excellent customer care

Communicating and ensuring friendly conversations

Performing at a quick pace while having fun

Working as part of a team

Thinking quickly and offering suggestions

Quick thinking

Team leadership

Entry-level supervision

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Circle K is seeking a Lead Customer Service Representative for full or part‑time positions. Join our team and grow your career in a fast‑paced, fun environment.

Location: 3424 Matthews Mint Hill Rd, Matthews, North Carolina 28105.

Shift Availability: Flexible.

Job Type: Lead Customer Service Representative (Full or Part Time).

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

• Greet customers, run the register, cashier, and make purchase suggestions.
• Work with the food program and maintain store appearance.
• Lead shifts, providing entry‑level management experience.
• Ensure regular and predictable onsite attendance.
• Interact with many customers daily, working as part of a fun, energetic team.

What You Are Good At

• Selling products to customers.
• Providing excellent customer care.
• Communicating and ensuring friendly conversations.
• Performing at a quick pace while having fun.
• Working as part of a team to accomplish daily goals.
• Coming up with great ideas to solve problems.
• Thinking quickly and offering suggestions.
• Leading a team of employees.
• Entry‑level employee supervision.

Great If You Have

• Retail and customer service experience.
• Entry‑level management experience.
• Sales associate or cashiering experience.
• High School Diploma or equivalent.
• Motivation to advance in your career.
• Willingness to learn and have fun.

Physical Requirements

• Ability to stand and/or walk for up to 8 hours.
• Lift and/or carry up to 30 pounds from ground to overhead for up to 30 minutes in a shift.
• Occasionally lift and/or carry up to 60 pounds from ground to waist level.
• Push/pull with arms up to a force of 20 pounds.
• Bend at the waist with some twisting up to one hour a shift.
• Grasp, reach and manipulate objects with hands; may require climbing a ladder to retrieve or remove signs.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.