Lead Customer Service Representative, Full or Part Time

Circle K

Kinston (NC)

On-site

USD 24,000 - 36,000

Part time

14 days+

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Job summary

A leading convenience store chain in Kinston, North Carolina is seeking a Lead Customer Service Representative to provide excellent customer care and supervise team activities. This part-time role requires strong communication and problem-solving skills and offers flexible shifts. Experience in retail and a high school diploma are preferred. Join a fun and energetic environment where you can grow your career.

Qualifications

  • Retail and customer service experience.
  • Entry level management experience.
  • Sales associate or cashiering experience.

Responsibilities

  • Greet and assist customers.
  • Run the register and cashier.
  • Lead shifts and supervise entry level employees.
  • Maintain store appearance and provide fast service.

Skills

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team
Problem-solving
Quick thinking
Leading a team
Entry level supervision

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join to apply for the Lead Customer Service Representative, Full or Part Time role at Circle K


Store 2723180: 2305 N Herritage St, Kinston, North Carolina 28501


Shift Availability: Flexible Availability


Job Type: Lead Customer Service Representative


We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.



Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance.


You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!



You Are Good At


  • Selling products to customers

  • Providing excellent customer care

  • Communication and friendly conversation

  • Performing at a quick pace while having fun

  • Working as part of a team to accomplishing daily goals

  • Coming up with great ideas to solve problems

  • Thinking quickly and offering suggestions

  • Leading a team of employees

  • Entry level employee supervision



Great If You Have


  • Retail and customer service experience

  • Entry level management experience

  • Sales associate or cashiering experience

  • High School Diploma or equivalent

  • Motivation to advance in your career!

  • Willingness to learn and have fun!



Physical Requirements


  • Ability to stand and/or walk for up to 8 hours

  • Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift

  • Occasionally lift and/or carry up to 60 pounds from ground to waist level

  • Push/pull with arms up to a force of 20 pounds

  • Bend at the waist with some twisting up to one hour a shift

  • Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs



Circle K is an Equal Opportunity Employer.


The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.



Details


  • Seniority level: Mid-Senior level

  • Employment type: Part-time

  • Job function: Other

  • Industries: Retail



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