Lead Customer Service Representative

Circle K

Charlotte (NC)

On-site

USD 54,000 - 62,000

Part time

14 days+

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Job summary

A leading retail company in Charlotte is seeking a Lead Customer Service Representative to provide excellent customer service and lead a team. Responsibilities include running the register and supervising staff while maintaining store standards. The ideal candidate has retail experience, a high school diploma, and a passion for customer satisfaction. This part-time role offers a salary range of $54,000.00-$62,000.00.

Qualifications

Retail and customer service experience preferred.
Entry level management experience is a plus.
Motivation to advance in your career and willingness to learn.

Responsibilities

Greet customers and run the register.
Provide fast and friendly service.
Supervise entry level employees.

Skills

Selling products to customers

Providing excellent customer care

Communication and friendly conversation

Performing at a quick pace while having fun

Working as part of a team

Problem-solving

Leading a team

Education

High School Diploma or equivalent

Job description

Join to apply for the Lead Customer Service Representative role at Circle K

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Store 2723938: 6230 W Sugar Creek Rd, Charlotte, North Carolina 28269

Shift Availability

Flexible Availability

Job Type

Lead Customer Service Representative

Your Key Responsibilities

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program.
You will also gain entry level management experience by leading shifts on a regular basis.
There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.
Provide regular and predicable onsite attendance.
You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store.

You Are Good At

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Leading a team of employees
Entry level employee supervision

Great If You Have

Retail and customer service experience
Entry level management experience
Sales associate or cashiering experience
High School Diploma or equivalent
Motivation to advance in your career!
Willingness to learn and have fun!

Physical Requirements

Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs

Circle K is an Equal Opportunity Employer.

The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Click below to review information about our company's use of the federal E-Verify program to check work eligibility:

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