Lead Customer Service Representative, Full or Part Time

Alimentation Couche-Tard inc.; Hickory (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic team as a Lead Customer Service Representative in a fast-paced environment! This role offers the chance to engage with customers, lead shifts, and develop your career in retail. You'll enjoy a variety of tasks, from running the register to providing excellent service, all while working alongside motivated colleagues. With flexible schedules, comprehensive training, and numerous benefits, this position is perfect for those looking to grow in a supportive and fun workplace. If you have a passion for customer care and teamwork, this opportunity is for you!

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

401K with Company Match

Tuition Reimbursement

Flexible Schedules

Paid Training

Weekly Pay

Health Savings Accounts

Qualifications

• Retail and customer service experience is a plus.
• Entry level management experience preferred.

Responsibilities

• Greet customers and run the register.
• Lead shifts and supervise entry-level employees.
• Maintain store appearance and provide friendly service.

Skills

Customer Service

Sales Skills

Communication

Team Leadership

Problem Solving

Education

High School Diploma or equivalent

Job description

Store 2723954: 2350 Hwy 70 SE, Hickory, North Carolina 28602

Availability - Shift/Days

Flexible Availability

Lead Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.

As a Lead Customer Service Representative, you will enjoy:

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Your key responsibilities:

You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. You will also gain entry level management experience by leading shifts on a regular basis. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predictable onsite attendance.

You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store!

You are good at:

• Selling products to customers
• Providing excellent customer care
• Communication and friendly conversation
• Performing at a quick pace while having fun
• Working as part of a team to accomplish daily goals
• Coming up with great ideas to solve problems
• Thinking quickly and offering suggestions
• Leading a team of employees
• Entry level employee supervision

Great if you have:

• Retail and customer service experience
• Entry level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance in your career!
• Willingness to learn and have fun!

Physical Requirements:

• Ability to stand and/or walk for up to 8 hours
• Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
• Occasionally lift and/or carry up to 60 pounds from ground to waist level
• Push/pull with arms up to a force of 20 pounds
• Bend at the waist with some twisting up to one hour a shift
• Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs