Lead Customer Service Representative, Full or Part Time

Circle K; Greenfield (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the retail sector is seeking a Lead Customer Service Representative for their Greenfield location. This role offers flexible scheduling and a dynamic work environment, focusing on customer interaction and team collaboration. The ideal candidate will have retail experience and a high school diploma, with opportunities for advancement and comprehensive training provided.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

Opportunities for Advancement

Comprehensive Paid Training

Retirement Plans with Company Match

Health Savings Accounts

Tuition Reimbursement

Qualifications

• Retail & Customer Service Experience preferred.
• Entry-level Management Experience is a plus.
• Motivation & Willingness to Learn are essential.

Responsibilities

• Greet customers and operate registers.
• Assist with food programs and lead shifts.
• Maintain store standards and ensure excellent service.

Skills

Product Selling

Customer Care

Effective Communication

Teamwork

Problem-solving

Leadership

Education

High School Diploma or Equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join us as a Lead Customer Service Representative at Circle K. This role offers flexible scheduling and the opportunity to work in a dynamic environment.

Store Location

4707510: 223 Mohawk Tr, Greenfield, Massachusetts 01301

Availability

Flexible Shift/Days

Role Overview

We seek motivated individuals eager to grow their careers, work in a fast-paced, friendly setting, and take on leadership responsibilities. As a Lead Customer Service Representative, you'll enjoy benefits such as:

• Medical, Vision, Dental, & Life Insurance
• Flexible Schedules
• Weekly Pay
• Opportunities for Advancement
• Team Environment
• Comprehensive Paid Training
• Retirement Plans with Company Match
• Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

Greet customers, operate registers, assist with food programs, lead shifts, and maintain store standards. You'll work across various store areas, ensuring excellent service and store appearance. Regular onsite attendance is essential.

You will interact daily with customers and collaborate with a lively team to accomplish daily tasks.

Skills and Attributes

• Product Selling & Customer Care
• Effective Communication & Friendliness
• Fast-paced Performance & Teamwork
• Problem-solving & Quick Thinking
• Leadership & Entry-level Supervision

Preferred Qualifications

• Retail & Customer Service Experience
• Entry-level Management Experience
• Cashier or Sales Experience
• High School Diploma or Equivalent
• Motivation & Willingness to Learn

Physical Requirements

• Stand/Walk Up to 8 Hours
• Lift Up to 30 Pounds; Occasionally Up to 60 Pounds
• Push/Pull Up to 20 Pounds
• Bend, Twist, Reach, and Climb as Needed

Circle K is an Equal Opportunity Employer, compliant with the ADA and applicable laws. Accommodations are available upon request.