Lead Customer Service Representative, Full or Part Time

Circle K; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

Circle K is seeking a Lead Customer Service Representative for their Charlotte location. This role offers opportunities for career advancement in a fun, fast-paced environment. Responsibilities include customer interaction, register operation, and team leadership. Ideal candidates will have retail experience and a high school diploma, along with a passion for customer service.

Benefits

Medical, Vision, Dental, & Life Insurance

Flexible Schedules

Weekly Pay

401K With a Competitive Company Match

Tuition Reimbursement

Qualifications

• Retail and customer service experience preferred.
• Entry-level management experience is a plus.
• Motivation to advance your career.

Responsibilities

• Greet customers and operate the register.
• Lead shifts and maintain high service standards.
• Interact with customers and work with a team.

Skills

Selling products to customers

Providing excellent customer care

Effective communication

Teamwork

Problem-solving

Leading a team

Education

High School Diploma or equivalent

Job description

Lead Customer Service Representative, Full or Part Time

Join to apply for the Lead Customer Service Representative, Full or Part Time role at Circle K.

Job Details

Store 2723924: 6500 Fairview Rd, Charlotte, North Carolina 28210

Availability - Shift/Days: Flexible Availability

About the Role

We want you to join our team as a Customer Service Representative. If you desire a challenging, fast-paced, and fun environment with growth opportunities, look no further.

Benefits

• Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
• Flexible Schedules
• Weekly Pay
• Large, Stable Employer
• Fast Career Opportunities
• Work With Fun, Motivated People
• Task Variety
• Paid Comprehensive Training
• 401K With a Competitive Company Match
• Flexible Spending/Health Savings Accounts
• Tuition Reimbursement

Key Responsibilities

You will greet customers, operate the register, make purchase suggestions, and work with our food program. You will also gain entry-level management experience by leading shifts regularly. The role involves working in various store areas to maintain high standards and provide fast, friendly service. Regular and predictable onsite attendance is required.

You will interact with many customers daily, working with a fun, energetic team to accomplish daily tasks.

Skills and Qualities

• Selling products to customers
• Providing excellent customer care
• Effective communication and friendly conversation
• Performing quickly while having fun
• Teamwork to meet goals
• Problem-solving and quick thinking
• Leading a team of employees
• Entry-level supervision

Preferred Qualifications

• Retail and customer service experience
• Entry-level management experience
• Sales associate or cashiering experience
• High School Diploma or equivalent
• Motivation to advance your career
• Willingness to learn and have fun

Physical Requirements

• Stand and/or walk for up to 8 hours
• Lift/carry up to 30 pounds for up to 30 minutes
• Occasionally lift/carry up to 60 pounds
• Push/pull up to 20 pounds
• Bend and twist for up to one hour per shift
• Manipulate objects with hands, may involve climbing

Circle K is an Equal Opportunity Employer and complies with the ADA and all relevant laws. Applicants with disabilities may request accommodations during the application process.